I HATE EMAIL
Cons and Pros
I love Grom but here is one thing…..
AHHHHHHH
Why?
Horrible
⭐️⭐️⭐️
Response from developer
Adding your videos from your phone can be done in the editor. If you just record a little clip then go to editor. You a then upload videos to your editing timeline. Then you can just delete the recorded clip and now you will have a complete uploaded video from your device. If you have any more questions, please email support@gromsocial.com
Horrible 😭😭
Response from developer
We changed the verification method to this parent and child video. The videos are not used for anything else than verifying the parent permission. Please have your mom ask any questions to support so that she can feel more comfortable in this process.
Can’t get in
Response from developer
I am sorry for the trouble you are having. It sounds like you tried to set the month before changing the day or year. If you select December without changing the year from 2024. It cannot set a birthdate in the future so it will revert you back to current month. Try putting your birth year in first, then choosing the day and month.
I forgot my password
Response from developer
Hi Leah, Thanks for reaching out! We have checked our system and could not find an account with that username. If your parent can log into their account, they can check on your username. You can reset your password in the Kids experience by tapping "Forgot Password?" at the bottom of the sign in page and entering the code that gets sent to your parent's email address. If you are still having trouble have your parent send an email to support@gromsocial.com or visit gromsocial.com/help for other tips!
Horrible verification
Response from developer
Please send us an email so we can properly help! email us at support@gromsocial.com Thanks!
I forgot my password
Response from developer
Hi Leah, Thanks for reaching out! We have checked our system and could not find an account with that username. If your parent can log into their account, they can check on your username. You can reset your password in the Kids experience by tapping "Forgot Password?" at the bottom of the sign in page and entering the code that gets sent to your parent's email address. If you are still having trouble have your parent send an email to support@gromsocial.com or visit gromsocial.com/help for other tips!
Better than zigazoo
Response from developer
Thanks for your review and suggestion! Don't worry, we are working on making GROM run better than ever! Stay tuned!
Love it
Response from developer
Please send us an email so we can properly help! email us at support@gromsocial.com Thanks!
Fun app for my child
Response from developer
Thanks so much for your kind review! We are excited that you enjoy the app. The Gromatars are for everyone's safety. Get creative and make one completely silly, it does not even have to look like you that's why we enjoy Gromatars! If you have any issues, questions, or concerns please email us at support@gromsocial.com Thanks!
It’s OK
Response from developer
Thanks so much for your kind review! The app is still in a new stage so it might have new bugs and issues. If you have any issues, questions, or concerns please email us at support@gromsocial.com Thanks!
So much better than Zigazoo!
After verifying, I started uploading my videos from zigazoo and im pretty glad that it gives you a notification when videos are approved! (Zigazoo left me guessing whether if it was allowed or not.) One other cool thing is the comments, and all the kids are so nice in them. The gromatars are okay looking, I just wish they were optional and you could upload a custom profile picture instead. Overall its an awesome app, wish it had more kids on it! 5 stars.
Response from developer
Thanks so much for your kind review! We are excited that you enjoy the app. The Gromatars are for everyone's safety. Get creative and make one completely silly, it does not even have to look like you that's why we enjoy Gromatars! If you have any issues, questions, or concerns please email us at support@gromsocial.com Thanks!
Love the new update !
Response from developer
Thanks so much for your kind review! We are excited that you enjoy the app. If you have any issues, questions, or concerns please email us at support@gromsocial.com Thanks!
I love Grom
Response from developer
Grom was created by kids for kids! It truly is one of the safest apps for kids! tHe other apps are for grownups. Kids need a safe fun place to enjoy the internet! We are excited that you are enjoying the app. If you have any issues, questions, or concerns please email us at support@gromsocial.com Thanks!
Great, safe, easy to use app for my kid!
Response from developer
Thanks so much for your kind review! We are excited that you enjoy the app. If you have any issues, questions, or concerns please email us at support@gromsocial.com Thanks!
