GROM User Reviews

Name: GROM - Social Network For Kids
Rating: 3.2 (268 reviews)

GROM - Social Network For Kids

Grom Social Enterprises, Inc.

🌐 Social Networking

What users say

Summarized from real user reviews of GROM. Based on 268 reviews and a 3.2/5 average, it highlights the 7 positives and 12 negatives reviewers mention most about this Social Networking app.

Positive things

🔒Safe, kid-friendly alternative to TikTok
🎨Fun filters and creative video features
👨‍👩‍👧‍👦Parental controls and safety features
🎵Good music selection for videos
💬Allows kids to connect with friends safely
📱Simple and intuitive interface
✨Engaging content for younger audiences

Negative things

🐢Extremely slow and laggy performance
🐛Persistent bugs and glitches not fixed
💰Requires $1 payment for posting/commenting
📵Frequent black screen and loading issues
🔐Confusing parental permission process
🎬Videos are too short
🎵Limited and repetitive music library
🖼️Cannot use custom profile pictures
📊Repetitive content in feed
⚠️Vague error messages (e.g., 'oops')
🚫Account bans without clear explanation
💳Payment system concerns and ad issues after payment

Top reviews

Most Recent Highest Rated Lowest Rated

i'm pretty neutral.

On the better side of this app, it's pretty much a safe version of tiktok. It has wonderful features. The filters are fun, the music is great, I could see lots of kids haven't lots of fun with it. Although, there has to be a whole other account for a parent, on that account you have to connect it to the childs account. Then, you have to pay a dollar for your child to get to post or comment. I would say this is a pretty good app overall.

ever name I type is taken

3 years ago

Response from developer

Thanks for your review, we are always open to suggestions email us at support@gromsocial.com We do have plans in the near future to have it running better. The dollar is just a one-time payment, pay it and then post as much as you want. It's our biggest safety feature.

Its an okay app

I got this app hoping to just jump right into it but instead we had to get permission from our parents which I understand but it was a little annoying also it supper glitchy and takes for EVER to load. And u should NOT have to pay, like its horrible quality and they could at least make it free!

Aedoster

3 years ago

Response from developer

To have an accepted account Parents have to pay a one-time payment. The parent side allows you to do this. We are currently working on making this process better. Please email us with further questions and concerns. support@gromsocial.com

Don’t waste your money or time

I understand the cops rule and the money part isn’t the problem. The app itself is just extremely buggy and you can tell that the creators couldn’t care less. There have been constant bugs that have been around for years and reported many times and they choose to do nothing such as, the sound glitch, the “oops” glitch, the music glitch, and the loading glitch. It’s extremely laggy and isn’t worth your time. The videos are extremely short and the sounds you can use are all very stupid and have been used hundreds of times.

The wierd rabbit lady

3 years ago

Response from developer

Oh no! Please send us an email and explain all that went wrong so we can get our team to investigate the issue and get it fixed. support@gromsocial.com We are currently working on all major issues and there will be a bigger update coming soon.

Please:)

I got this app and I like it but it needs a few things first pls make it not have to have parent permission to post videos :( also can you add new music but other then that I usually use it to edit my videos for other social media apps

sssss fun

4 years ago

Response from developer

We are constantly doing updates. We consider everyone's thoughts. If you have any more suggestions, questions or issues please email us at support@gromsocial.com

Pretty terrible

The videos are extremely short and while that’s not a big issue I know something that is, I got logged off so I tried logging back in but when I clicked log in it popped up with a message saying “oops” and that’s it. How am I supposed to know what that means? Did I enter in the wrong password? Is the app down for bug fixes? Please specify better and care about your customers. The “oops” problem has happened on multiple ecastions
And it’s extremely stupid.

The wierd rabbit lady

4 years ago

Omg

I love this app because u don’t need permission from a parent. My parents are always busy.

PRISMLOL

4 years ago

How Do You Add Guardians Email?

I am trying to put my email in, but I can’t find the way to do it.

hankerston

4 years ago

Uh it’s not that great

It literally just shows the same posts way too much, there is some good content on there but it’s mainly really for like kids 6-8 bc there’s just not that much of a variety of content, and the app is also very glitchy… so yeah

L0v3_Sunny

4 years ago

Meh. I like it.

Okay so I just got this app so the review is gonna be short.
So whenever I got the app I tried making a video and it shows a black screen and whenever I click the record button it does nothing.

Fantasygirl115

4 years ago

Doesn’t work anymore

It used to work really good few things but it was great and safe but then it started turning black when I tried to get on 😭

lolipop review

4 years ago

It need a bit of working on

So today l got it l made a acc and after it kicks me out after and after and after pls help this

pumpkiiindunkin

4 years ago

Way to glitchy

Everything else is fine but some times the audio will lag and it will still be playing even when your on the next video, also ALL the videos are just straight up glitchy. I also wish you could choose a photos from your gallery for the profiles instead of the weird looking cartoon people they currently have.

Caroline Beach

4 years ago

Response from developer

Please contact our tech team at support@gromsocial.com they will help you out! I'm sorry to hear about this issue. We are happy to help. The gromatar is all Grom has at this moment, you can also send suggestions to the same email.

I don’t like that you have to pay

My 10 year old daughter wanted to post a video and then put in parent controls to accept ever thing but it said to pay one dollar fee like what the heck!

RaeganRenaeWhytus9

4 years ago

Amazing app but…

This is an ✨Amazing✨ app but I would enjoy some improvements

Idea 1: To have stories like Instagram where you can post pictures not just videos.

Idea 2: better editing software and music such as being able to add your own music and for different speed and to be able to cut videos

Idea 3: to improve the DMs. My DMs are very glitchy I don’t know if anybody has this problem as well…

Idea 4: to have longer video options such as 15 seconds and 1 minute

Thank you and I hope you take my feedback I would love to see these improvements!!
I would definitely recommend this to everybody who is looking for a great alternative to social media

Claore20010

4 years ago

Response from developer

Thanks for the feedback! You are always welcome to just send us an email with ideas since it will get seen faster. support@gromsocial.com

We are very disappointed

I got my daughter this app before she can have TikTok but she logged in to the app and for parental check the app asked me what the answer is and I said the right answer and it said wrong the then tried again it said right and it still did not let my daughter post I am vey disappointed

4562/

4 years ago

Great app

I love grom it’s a good app and works fine the only thing is that I wish you could go live and that the feed was from the current day and not just any time

beawl stars is the best game

4 years ago

Nice app🥳

I love this app I would definitely recommend downloading it I like it because there is no inappropriate content it’s also really fun to make videos on

Alice the pastel goth girl

4 years ago

It’s a good app

I just got that app and I am kinda having some fun with it. But there is just one problem. Every time I scroll to look at a new video the next video that is gonna play when I scroll is already playing so I hear 2 things at once. That is really the only problem wrong with this app. They just need to fix the sound things but everything else is smooth and nothing else is wrong with this app. It really is an amazing app I would recommend you get it and if you have the app I would like to see what’s happening on your side of the app and if there are any more glitches because if there are you should write a review and let the people who built this app more and what they need to fix that is wrong with the app. If it didn’t have glitches I would give it a 5 star and even though it still has glitches I’m having fun so far because my parents won’t let me use TikTok and this app is just like it. I recommend you install this app.

zayzay2327

4 years ago

Response from developer

We are happy you enjoy it but if you ever have issues please email us support@gromsocial.com we are always updating and fixing the app when issues arise. Thank you for your support!

Glitchy for my liking

For me personally as a parent I can see how sun rate the app is but the app isn’t for me. My son loves it he gets to communicate with his friends and feel connected and I allow it. It needs more interaction and platform remodeling but I assume it will get better.

Parent a1

5 years ago

Response from developer

We are glad your son enjoys it. Grom is for kids to age 16. The parent portal side is so parents can monitor their child on Grom social. It is completely optional because Grom has live monitoring around the clock. To know more visit https://gromsocial.com/

It’s ok but needs more songs and a search bar maybe to search songs

So I got this app thinking it would be like Tiktok because I can’t get tiktok, but it was not like TIKTOK I wanted to make a video but there were no good songs I just really want a search bar so you can search any songs to use for your post anyways please fix this

sokddm

5 years ago

Response from developer

You are welcome to use your own songs from your other apps but they have to be clean. You can upload any saved video from other apps but they still have to be clean. If you need further assistance please contact us. support@gromsocial.com