Be in the no
New Card
App is great and I love the new travel notifications
NIGHTMARE TO SET UP
Does not update max limit
Card manager
App does no work
I like to be alerted when card is used.
Response from developer
We're sorry to hear you've had this experience with the Grow Card Manager app. We'd be happy to help you troubleshoot so you can take full advantage of the features. Please reach out to our Member Contact Center at 800.839.6328 for assistance. Our Relationship Specialists are available Monday through Friday, 7 am to 7 pm, and Saturday and Sunday, 9 am to 6 pm, to help!
App
Response from developer
We're sorry you've not had the full experience you'd like with the Grow Card Manager app, but are happy to hear you love banking with us! If you'd like the full mobile banking app experience, we have another app you can download from the App Store. It's Grow Mobile Banking and will be identifiable by the dark green G icon. This app will offer the full range of mobile banking services it sounds like you are looking for. The Grow Card Manager app is designed to be a supplement to our mobile banking app with features like turning off your debit card and setting up real-time alerts.
Doesn’t work
Response from developer
We're sorry to hear you've had this experience with the Grow Card Manager app. We'd be happy to help you troubleshoot so you can take full advantage of the features. Please reach out to our Member Contact Center at 800.839.6328 for assistance. Our Relationship Specialists are available Monday through Friday, 7 am to 7 pm, and Saturday and Sunday, 9 am to 6 pm, to help!
Broken
Lock card
Transactions
Add Card bug
Good and bad
The only way I was able to see the “add card” button:
1. Do not touch any fields
2. Click the add card button
3. All of the fields will of course fail validation and you will see the red required messages
4. Fill out the required fields now
5. The add card button is still available
I do not know why it worked for me but I thought I’d share for others to attempt and actually be able to use the app. Hope this gets resolved.
Even better would be if the grow app had these feature rather than separate apps.
J
Add Account Button Hidden
Turned phone off and on. This helped with the problem long enough for me to add a card.
