Grub Love by Grub User Reviews

Customer Experience

Positive experience80.0% of reviews
Neutral4.0% of reviews
Negative experience16.0% of reviews

~ Based on 50 written reviews from the US App Store.

What users say

Is Grub Love by Grub Safe?

Grub Love by Grub appears safe based on user ratings. AppsHunter Safety Score for Grub Love by Grub is 97/100.

This assessment is based on 4,882 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.4% of ratings point to a safe experience
1.3% of ratings suggest some concerns
1.3% of ratings point to a risky experience

~ Based on 4,880 App Store ratings for Grub Love by Grub.

Is Grub Love by Grub Legit?

Grub Love by Grub is no longer available in the App Store. AppsHunter Legitimacy Score for Grub Love by Grub is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Fantastic!

Great service and great food. Good solid bar as well!

Free side

After completing the survey that has a photo of the loaded fries and sweet potato fries I was told I could not use them free side coupon for the loaded fries. I think that is false advertising. Why put a photo of the loaded fries if they are not included? When I explained this to the lady at the register she wasn’t willing to do anything. I think the advertising should be changed.
Show more

Awesome!

Awesome service, friendly, smiling faces. Delicious food. Food came out in a timely manner. Didn't wait long at all. Great atmosphere.

Buggy app

Grub’s app does okay with ordering, but the app actually deducted points the last time I came in. Today, I started with 25 points and earned 52 points! Woohoo. The app now shows I have 27 points. 😒 Oh well, I come for the food, not the points, but I might come more often if the points worked. I did email customer support, but I haven’t seen a reply. Yes, I checked my spam folder. 🤷🏼‍♀️ I’ll still come back for the food.
Show more

Atlanta location

First time trying out this chain. The burgers and drinks are on point. I’m thankful Quez provided great advice while I was deciding on what to order.

Pre-Christmas shopping lunch

Had to have some nibble and a ‘cold drink’. Perfect place to stop. Our server, Iris was so nice and so helpful and attentive.
Merry Christmas Y’all.

Amazing!!

Literally THE BEST FOOD and SERVICE we have ever received! Grub is always my go to burger spot!

Sub Par Again!

Didn’t receive initial receipt. Had to ask for it twice and finally manager brought it to us after we let her know we had received the wrong burger after a long wait. She did however go to the kitchen herself and remake my order herself though to be sure it was correct which I do appreciate, but this was the second time within the last 30 days that we received negative service at this location. The last time I simply didn’t even leave a review at all. We love the manager, but cook service needs improvement.
Show more

Useless app

App doesn’t work. Every time I go to try to place an order, there is an error and it says to “try again in a few minutes”

Newly discovered restaurant

We went to try another restaurant but it was closed. We went to Grub instead for the first time. We waited a long time for our food and my husbands order was wrong. That being said, the manager Mike was awesome! He immediately addressed the problem which was prepared in no time, offered us free shakes and apologized profusely! The food was fresh and delicious! We will be back!
Show more

Doesn’t work

The app doesn’t work. Whenever I go onto it the menu is blank. Needs to be fixed.

App stopped working

Have used the app for the past half year no problem. For the past few weeks when you try to order none of the menu items populate, it’s just blank with nothing. I’m not sure what happened but it’s a big disappointment when it used to work so well.

Burger

This is the best burger in Atlanta and I look forward to eating my burger on every Sunday for my cheat meal❤️❤️

Amazing Place

Alexis rocks at the bar ♥️We love the food 🍔

Harlem chicken tenders are OUTSTANDING!

First time customer, I asked my server for a recommendation to go with the Harlem chicken tenders so took her advice on a stubborn mule. I’m impressed!

Service with a Smile

Stopped by for a quick bite to eat and was welcomed with a warm smile, great service and a FULL tummy.

I sometimes visit Grub for lunch but, decided to stop by before heading in for the evening. Amanda was fully attentive, on the spot and a joy to be around. I’ll definitely make it my business to patronize the business when she’s at work- I can’t imagine an experience quite like what she provided!
Show more

Review

The grub burger in odessa is awesome. My husband and I love missy at the bar. She is always fun kind and ready to serve. We love visiting when she’s there. Also the food is really good. The buns made on site and the ground beef are exceptional. Y’all get a 10 from us.

New to the app

I just downloaded this app and scanned my receipt. Bam!! 29 points! I’m on my way to my first 50. Much easier than using a punch card that requires an employee to use their handheld single hole puncher. Also much more sanitary cause seriously, Covid. I love it! This app rocks. I wish I could down load it again. Much fun and happy love.
Show more

Best in Carmel Mountain

I have been a customer of the Grub for quite sometime. I am totally impressed with the constant desire to improve “Customer Satisfaction “. It begins with leadership which is quite evident and trickles down. Outstanding, enjoy sitting at the bar and getting educated by the younger generation who, as well display impeccable Customer Service.
Show more

Covid 19 To Go Order

Awesome transition with friendliness and picking up our order safely .
The bartender I usually see was handing out the To Go orders and very cheerful .
It was so good to see him. I visited The Grub at least once a week and really miss the staff there. Thank you for being open and serving our community ! We love you and food was excellent and well prepared
Show more