One star for potential… all wasted
I can’t give this app a decent review because it both had a wonky, bug-ridden interface AND it failed its own core mission, to provide me any useful information about the product we just had installed.
In fact this app does not seem to know that the model we have - Comfort 10-16, #99836602, I searched by both name and number - even EXISTS. There was no available info on this product at all, which was the sole reason I downloaded it. So… yeah.
In fact this app does not seem to know that the model we have - Comfort 10-16, #99836602, I searched by both name and number - even EXISTS. There was no available info on this product at all, which was the sole reason I downloaded it. So… yeah.
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Response from developer
Hi Mattynabib, Thank you for your review. We are constantly working on improving the general usability of GO Remote and we will surely include your feedback in this process. Have a nice day.
Rotate screen
Still does not rotate screen on iphone 12, after many updates.
Generally a good app, but some issues that should be easy to fix…
Overall, this is a good app, however, there are some bugs / areas for improvement:
- Flow-rate readings are wrong when selecting different measurement units, such as l/min which displays a number 60 times greater than it should and is therefore actually showing l/hr. When switching to l/hr, it displays <0 l/hr.
- Head readings are wrong when selecting different measurement unit, such as cm which displays a number 1,000,000 times greater than it should.
- When switching away from the app and then back to the app whilst connected to a pump, the connection is generally lost and you have to go back to the pump and reconnect. It would be great if you could store a pump that you regularly connect to and connect without having to press the button on the pump.
- It would be great if the main summary page for the pump showed flow-rate and head pressure - these have to be accessed via the status page
- Flow-rate readings are wrong when selecting different measurement units, such as l/min which displays a number 60 times greater than it should and is therefore actually showing l/hr. When switching to l/hr, it displays <0 l/hr.
- Head readings are wrong when selecting different measurement unit, such as cm which displays a number 1,000,000 times greater than it should.
- When switching away from the app and then back to the app whilst connected to a pump, the connection is generally lost and you have to go back to the pump and reconnect. It would be great if you could store a pump that you regularly connect to and connect without having to press the button on the pump.
- It would be great if the main summary page for the pump showed flow-rate and head pressure - these have to be accessed via the status page
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A joke
These dongles are terrible, which makes the app pointless. Bluetooth could easily be incorporated into the pumps by default cutting out a constant source of failure, work with these pumps daily and can never get into them due to this built in fail point.
Just terrible
Aside from the UI being absolutely horrid with this app, the developers have managed to screw up something with the MI 301 remote in a recent release. The device no longer shows up in the app even though it is connected to the Bluetooth on my phone and there’s no way to troubleshoot the problem. Their support is non existent. When clicking on App Support in the app store, I’m taken to a broken webpage. This needs to be fixed quickly and next time test your software adequately so you don’t leave your customers out in the cold. Also, when the customer has a problem there should be a straight forward way to get in touch with your team to resolve the issue. This really isn’t something I should have to tell you.
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