Guaranty Bank & Trust Mobile User Reviews

What users say

Top reviews

Mobile deposit doesn’t work anymore

Every time I try to mobile deposit a check it is rejected. So I’m forced to take off of work and go in on bank hours to deposit in person where the check goes through no problem.

Latest update prevents fund transfers

The app crashes every time I try to use Zelle or transfer money to my savings account

No Zelle support

Spent hours trying to figure out how to receive money through Zelle. No obvious process and no support.

Nice bank

I recommend them. They are always very friendly.

Kelle Smallwood

We are so appreciative for Kelle Smallwood. Always taking care of her customers. She is friendly, kind, and prompt. There for us when we need it.
Sincerely,
David and Vickie Hurst

Review

It needs to show the amount of the payment due and the date due when you go in to make a payment.

Latest update

Can no longer use Face ID to open app

Review

Guaranty is the place to be for all your financial needs

𝐋𝐨𝐯𝐞 ✫✫✫✫✫

The app is great & simple to use. But best of all, the staff at this bank is spectacular always!!!!

Awesome

I’ve been a customer at Guaranty for years. They are simply the best.

Transfer funds.

Easier than ATM.

App crashing

App has been crashing for a week and given how long it takes for them to update the app, I have no idea when I will be able to use it again. It was great and convenient but not knowing when a problem will be fixed is disappointing

Bank

Best bank service I’ve ever had , and I’ve used many in my lifetime. Thank you to all the people of the banks I’ve used.

App

I like this app because I can check my balance at anytime, day or night!

Service

I love this bank been here for years my daughter got her account here to .thumbs up great service and online app.

Great friendly bank

I’ve been using this bank for quite awhile and continue to be impressed with their friendly service and get it done attitude. Really enjoy banking here!

The customer service is wonderful!

User Friendly

I appreciate the ease of transferring $$ from one account to the other.

Won’t open

My app won’t even open! Can we get an update?

App Closes Immediately Upon Opening

App Closes Immediately Upon Opening
The app as stated above closes as soon as you open it on iOS 16.4 however on the Android device I have the app works fine. It makes it very difficult to have to switch between phones to use my online banking when it should be really easy. Please get this fixed…… Thank you
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Newest iPhone update crashes this app

App crashes immediately when opened with newest iOS update.