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Guardian Support

Guardian Support

Guardian Support for Mobile

6 ratings
4 reviews
💼 Business
📊 Productivity

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • March 3, 2017
  • June 11, 2019

Features

Developer

Fisher-Rosemount Systems. Inc.
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About

Monitor and manage the health of industrial automation systems remotely. Access system health scores, security updates, and incident management tools. Optimize system reliability and performance on the go.

✓System health score gauge
✓Matched KBAs
✓Security updates
✓Lifecycle status tracking
✓Incident management
✓Support call management
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What's New in Guardian Support

7.0.20190519

June 11, 2019

Guardian Mobile 7.0 includes the following new features/enhancements: - Support for Russian Language - Request to Quote Page - Bug fix for Sorting

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User reviews

Most RecentHighest RatedLowest Rated

No longer works

App used to work ok until June 2024, the backend server now appears permanently offline. Guardian via web browser works ok. Guess Emerson devs forgot about their mobile app.
huffpost readerhuffpost reader

Quit working after iOS update. Someone needs to fix it.

Quit working after iOS update. Someone needs to fix it.
DeltaV user in USDeltaV user in US

No access

This app clearly needs some improvements as it won’t allow me to login. Every time I try to enter my credentials it gives me an message stating:

“installation setup complete. Please press the home button to relaunch the app”

Needs to be resolved immediately!
Joe__MoJoe__Mo

Doesn’t Seem to Work

App keeps saying “Setup Complete: Installation setup complete. Please press the home button and relaunch the app to continue.” I’ve tried relaunching the app without closing it in the background then reopening and have also tried closing it in the background the reopening, but neither attempt worked to log me in. It just repeats the error. Maybe I’m doing something wrong
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Vickator24Vickator24

FAQ

What systems does Guardian Support monitor?

Guardian Support monitors DeltaV, AMS Device Manager, AMS Machinery Manager, Syncade, and Ovation industrial automation systems.

What kind of support information is available?

Users can access system health score KPIs, matched Knowledge Base Articles (KBAs), and software and security updates for their systems.

How does Guardian Support help with incident management?

It helps organizations minimize and simplify automation system issues by providing access to 24x7x365 global factory support and facilitating collaboration with experts for faster issue resolution.

What is the lifecycle management feature?

Lifecycle management helps ensure automation system performance over its lifespan by simplifying record-keeping with system-specific inventory management and providing proactive notifications on cyber security and patch management.

Is Guardian Support available on multiple devices?

Yes, Guardian Support is available for iPhone, iPad, and iPod devices.

What is the update frequency for Guardian Support?

The app was last updated on June 11, 2019, with version 7.0.20190519.

What is the user sentiment for Guardian Support?

The app has a rating of 2.2 stars from 6 ratings, indicating a mixed to negative user sentiment based on available data.

Does Guardian Support have ads?

No, Guardian Support does not contain advertisements.