Complete scam
Worked for 2 months once I tried to send all my money out they blocked my account I can’t even recover it I’ve called and messaged support if they do answer it’s only super temporary never actually helping
Scam
I added money tk my account and surprise surprise, i am blocked and no matter how i reach out on customer support no one answers.
Account Blocked, No Answers, Then Passed to a Credit Company
My account has been blocked for nearly six months now, and even at this stage the app still does not working at all even i cannot open it.
Initially, the account was frozen for over three months with no clear explanation. After checking the government website, I discovered that the company had been restricted by the FCA, which explicitly advised customers not to make any payments to them. Despite this, after those three months, they proceeded to sell my credit file to another company, which I strongly suspect is linked to them.
Since then, I have been receiving repeated mails from them, which I consider harassment. They have also provided false information to TransUnion, claiming that my account is active, when in fact it remains blocked. I have clear evidence confirming this and will be formally disputing the matter with TransUnion.
Attempts to resolve the issue directly have gone nowhere. Their customer service offers nothing beyond vague, generic responses and takes no responsibility for the situation.
Based on my experience, I would strongly advise others to avoid using Guavapay. Accounts are blocked without proper justification, access is restricted, and customer data is then passed on to third parties who continue to pursue customers aggressively.
Initially, the account was frozen for over three months with no clear explanation. After checking the government website, I discovered that the company had been restricted by the FCA, which explicitly advised customers not to make any payments to them. Despite this, after those three months, they proceeded to sell my credit file to another company, which I strongly suspect is linked to them.
Since then, I have been receiving repeated mails from them, which I consider harassment. They have also provided false information to TransUnion, claiming that my account is active, when in fact it remains blocked. I have clear evidence confirming this and will be formally disputing the matter with TransUnion.
Attempts to resolve the issue directly have gone nowhere. Their customer service offers nothing beyond vague, generic responses and takes no responsibility for the situation.
Based on my experience, I would strongly advise others to avoid using Guavapay. Accounts are blocked without proper justification, access is restricted, and customer data is then passed on to third parties who continue to pursue customers aggressively.
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Rubbish.
Does not work,trying to log in,saying code sent but nothing ever arrives.
Complete waste of time.
Complete waste of time.
Something went wrong
Cannot send money to another account I used to be able to send anymore. Says “Something went wrong. You don’t have access to this resource”.
Interac transfert
I have make 3 Interac transfert 1 of 120$, 1 of 30$ and 1 of 26$ and all my Interac transfert steel in process and the money was send from my account so Myguava steal my Money and the chat service dont answer . They Read all my message but no answer ….
Scam!!!!
I lost £1000. This app doesn’t work. Guava Boss disappeared with our money.
Scam app don’t put your money here
Cette application doit être retiré de AppStore . À cause d’eux j’ai reçu un argent que je ne peux pas utiliser. Et la personne pense pense que je l’ai escroqué.
Et le service client dans cette appli ne répond plus
Et le service client dans cette appli ne répond plus
No response
What is going on? Is like the app is no longer working. My transfer has been going through for a week now.
Scam App Don’t trust
Don’t use this app big scam! This app need to get taken out of The App Store. I receive a transfer on this account. I tried to send the money through transfer to another bank account and it’s still in progress has been five days. I’ve tried to reach out to support whenever I call the number every time they call and after 33 minutes the online chat supposedly to be 24/7 has not answered ever since. Even though email support, I still haven’t gotten no answer. They need to have a negative 5 review.
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Scam
Scam app, Please don’t use it, I got paid from my work and cant even use the money or get it out. Avoid at all cost.
Scam of a company.
They blocked my account for over 3 months now without any reason. When i check on gov website. It was because FCA had blocked them and FCA mentioned not to make any payments to this company. And now after 3 months they just sold my credit file to a different company which i believe is their own company. There calling me again n again every day harassing me. They even lied to Transunion stating my account is open which is false as i have proof of my account is still blocked. I will dispute this with transunion. Their customer service only gives generic answers.
Guavapay is a SCAM do not use their services as if you do they will just block you from using it anyways and then sell your file to a credit company and will harass you all the time.
Guavapay is a SCAM do not use their services as if you do they will just block you from using it anyways and then sell your file to a credit company and will harass you all the time.
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Stole my money
There cards don’t work anymore,and all my refunds I still not received back!!
Do Not Download — This App Is a Complete Trap
This is the most untrustworthy fintech app I’ve ever used. MyGuava ONLY freezes your account when you receive money — never before. The moment funds land, they lock your account and hide behind a vague “review” excuse while keeping your money hostage.
They froze $1400 of my rent money and gave me no timeline, no explanation, nothing.
There is no Canadian phone number, no landline, no real support of any kind. Just emails that go nowhere. How a financial service is allowed to operate in Canada without even a Canadian phone number is beyond me.
To make it worse, Guavapay’s UK services were suspended by the FCA, which says everything you need to know about the stability of this company.
There are dozens of reliable fintech apps in Canada — this is NOT one of them.
Save yourself the stress. Do not download this app.
They froze $1400 of my rent money and gave me no timeline, no explanation, nothing.
There is no Canadian phone number, no landline, no real support of any kind. Just emails that go nowhere. How a financial service is allowed to operate in Canada without even a Canadian phone number is beyond me.
To make it worse, Guavapay’s UK services were suspended by the FCA, which says everything you need to know about the stability of this company.
There are dozens of reliable fintech apps in Canada — this is NOT one of them.
Save yourself the stress. Do not download this app.
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This company is a fraud
Stay away if you care about your money!
Scammers
Its been 2 months since 8oct my transactions are being held and everytime i contact support team and they lie to me and only one reply its being processed rest assure it will be done.! Well done when you scammers? Worst app DO NOT USE IT ITS SCAMM APP..!!
AVOID
Payments don’t go through. Transfers don’t go through. Customer support just stall. Awful
Pretty Upset
Over a few months now I love my guava for its multi-currency services and how convenient it is to add funds, even though when you add funds your card is unblocked the next day. But today really made me mad. My account was closed because of an automated system specifically; “we’ve decided to close your account because our automated systems detected transactions that goes against our policies” and when I asked for more details, nope, they didn’t want to review it and don’t care whatsoever. Good until it got horrible.
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Stay away
They'd randomly freeze your account and hold your funds for multiple weeks without zero explanation. I've been locked at least 4 times saying they need security check. I was only making transfers once or twice a month.
Dont use it
This is there message when they block your account .( Please know that account restrictions are occasionally applied when necessary for safety of our users.)
Safety from what my money ?????
Dont use it they blocked your account without any reason
I send only 100$ to my account they freeze the transaction and i have to wait more than 10 days to receive it
If theres 0 rate i will give it
1 stars its huge rate for them
Safety from what my money ?????
Dont use it they blocked your account without any reason
I send only 100$ to my account they freeze the transaction and i have to wait more than 10 days to receive it
If theres 0 rate i will give it
1 stars its huge rate for them
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