GuestTouch
Reputation & Guest Messaging
About
This platform helps hoteliers manage guest communication and reputation. It automates messages throughout the guest journey and collects online reviews and feedback. It integrates with various channels and provides insights to improve guest engagement.
What's New in GuestTouch
1.0.7
January 7, 2026
Minor updates.
Developer apps
FAQ
What is GuestTouch?
GuestTouch is a comprehensive platform for hoteliers to manage guest messaging and online reputation. It helps automate communications, collect reviews, and gain insights into guest satisfaction.
How does GuestTouch help with guest messaging?
GuestTouch allows for automated messages at various stages of the guest journey, personalized messages based on room details, and targeted bulk messages. It unifies communication across SMS, WhatsApp, and OTA channels.
Can GuestTouch collect online reviews?
Yes, GuestTouch automatically collects online reviews across platforms with PMS integration and gathers internal guest feedback through smart surveys. It also offers efficient review response tools.
What integrations does GuestTouch offer?
GuestTouch is an official partner for Google Business Messages and Expedia. It also integrates with PMS systems for automated review collection.
Does GuestTouch have ads?
No, GuestTouch does not contain advertisements.
What devices is GuestTouch available on?
GuestTouch is available on iPhone and iPad.
How often is GuestTouch updated?
The latest version of GuestTouch is 1.0.7, last updated on January 7, 2026. Updates are frequent, ensuring the platform remains current.
What is the age rating for GuestTouch?
GuestTouch has an age rating of 4+, making it suitable for a wide range of users.
