no text reader for Blind users
I used to get Guitar Player magazine through the Kindle store, but that became an available so I downloaded the app and tried to access various issues only to find that there’s no reader available. This is a real bummer for me and other Blind users please put in a text reader for those of us who cannot read the inaccessible files that you provide.
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Response from developer
Thanks for your review and comments – our Editorial / Development teams are always interested in our reader's feedback and suggestions. We are currently in the early stages of enabling a text reader view within the app so the magazine should be more accessible to you in the future. We'll endeavour to get this live as soon as technically possible. Thanks, The Digital Support Team
Fake
When I started to read a magazine it won’t let me go past “Add to your collection” Why? Well I canceled my subscription. Rip Off
Digital Guitar Player app stinks
Whatever they’ve changed stinks, I can’t access any magazines I’ve paid for. I’ll probably cut the cord on this company that provides nothing.
Response from developer
Thanks for your review, and we're really sorry to hear you're experiencing difficulties. For further assistance, please email apps@futurenet.com, including a brief description of the problem you're facing and any relevant details or screenshots, and our app support team will be happy to assist further. Thanks, The Digital Support Team
Newest update June 2023 crashes
The new system works on Guitar World and Guitar Techniques, but for Guitar Player all it does it crash after the "whilst loading" screen. And they ignored my email. A classic case of fixing something that wasn't broken. (2017 iPad Pro)
Response from developer
Hi there, sorry to hear you are experiencing issues with the Guitar Player app and that your emails have gone unanswered. Which email address did you use to contact us? We'd like to make sure that this is being monitored properly, to avoid this in future. If you'd like to contact apps@futurenet.com, our app team should be able to help you with your issue. Thanks a lot.
Great lessons and articles
I really enjoy the lessons and being able to listen and play along with the. It has reenergized my guitar playing.
I also enjoy the gear reviews which have helped me with a few purchases.
I also enjoy the gear reviews which have helped me with a few purchases.
Response from developer
Many thanks for your review! We're always pleased to receive positive feedback and suggestions from our readers, and will be sure to pass on your comments to the editorial team. Thanks, The Digital Support Team
Easy to use…
…and navigate. Good if not life-changing.
Guitar Player Magazine App
Poor customer service, dysfunctional app
Lack of ability to change text size.
I signed up today for the free trial, and one year subscription. However, After a quick quick read of the magazine, I had to cancel. I’m unable to read the text, and there is no setting to change to a bigger size. Too bad, I was looking forward to reading the magazine.
Guitar Player
I have been reading (cover to cover) since 1973. It is by far the best journal of all genres of guitar. There are other magazines out there but I believe they had to take their formats & etc from GP. I do wish GP had ALL THEIR issues on a flash drive for reference. All that aside, I look forward to each months issue.
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Customer service is HORRIBLE.
Don’t buy these magazines.
Long time subscriber
I’ve been a subscriber for 40 years and I love reading guitar player on my iPad now.
Doesn't work at all
Launches and immediately crashes and now I can't access a magazine I purchased to read on my computer. Nice one. Same thing with Guitar World, btw.
Brilliant mag let down by Terrible App
App simply does not load up anymore. Have tried deleting and reinstalling a number of times. Have also tried installing on different devices, same result. I have an active sub and haven’t been able to read the last few issues. Worse, I can’t even access the old ones. Help and support options don’t work. Does anyone know what is going on please?
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Its been great for a long time
I don’t recall my first issue, but Guitar Player has been a favorite for decades. The old days had Skunk Baxter’s column when he preferred Fenders in case you spilled a beer on the guitar. Thanks for the continued balance of history, lots of great pics and a diversity of genres, nationalities, genders, music reviews. The interviews are incredible and you always ask about the rigs. A fan since the mid 70s.
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Doesn’t work. Zero customer service
I’ve had no success at all with my subscription. I subscribed to Guitar and Bass Player and haven’t been able to access content for either of them. I just get a message stating that “Storefront failed to load”. I’m on a fairly new and up to date iPad Pro.
I’ve reached our for help from within the apps as well as through the publisher website. As a long time subscriber to the print edition of Guitar Pkayer, I already had an account with them. After a couple of weeks, I’ve still not received any response other than an automated email acknowledging that they had received my report and would reply soon.
I called my credit card company and cancelled payment. The print magazine is quite good. I’m very disappointed.
I’ve reached our for help from within the apps as well as through the publisher website. As a long time subscriber to the print edition of Guitar Pkayer, I already had an account with them. After a couple of weeks, I’ve still not received any response other than an automated email acknowledging that they had received my report and would reply soon.
I called my credit card company and cancelled payment. The print magazine is quite good. I’m very disappointed.
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App doesn’t work. Customer service unresponsive
I am unable to even login to this app. It simply displays a message “Storefront not loaded.” But there’s no indication of when the storefront is loaded. My repeated requests to customer service have not been answered.
Awesome magazine
Great magazine
Worth every cent
Worth every cent
Where is my Magazine.
Downloaded the app after being charged for subscription and I’m being asked to pay for each issue individually....
Logged in and out several times with luck accessing the digital downloads.... not happy🤨
Logged in and out several times with luck accessing the digital downloads.... not happy🤨
Great customer service
Like others, I had some issues with my library of GP Magazine when the app changed. I wrote an email to get support and they responded within 24 hours with a fix that worked! Their support people do a great job. I have been a subscriber since the early 1970’s and converted to the iPad version because I have vision problems; the digital magazine enables me to render all articles into larger typeface.
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Used to be better
I have been ready GP since the 80’s. Too little in depth articles and interviews, too many pages of commercials....the education sections are good, but then, in today s world with say a TrueFire do I really need this from GP ?
GP ran a first page cover on Eric Johnson, when he was basically unknown.....we need more of this.
GP ran a first page cover on Eric Johnson, when he was basically unknown.....we need more of this.
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