Time west
Response from developer
Hi Customer, We are sad to know that your experience with the app was not satisfactory. To give you the best experience, we would like to know your feedback in detail. We kindly request you to write to us at ios@matrimony.com with the Matrimony ID. Regards, Team Matrimony.
don’t buy assisted service
The entire duration of the subscription they dio not suggest any good profiles. They were supposed to assign an agent who personally looks for matches and talks to both the parties. they just share profile not doing their job just waste your time and money. search your self.. or buy take 3 month lower package that you can check your self don’t add any middle man
Response from developer
Hello Maulik Shah, regret the inconvenience caused. To rectify this, we would need more details of your issue. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
not working properly
Response from developer
Hello Customer, we are delighted to see your 5-star rating. It means a lot to us. Thank you. If you have further queries or suggestions, please write to us at ios@matrimony.com.
Keep on getting emails after deleting the account
Response from developer
Hello, we regret the inconvenience caused. To rectify this, we would need more details of your issue. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
Waste of time and money
Response from developer
Hi Premjmr, We are extremely sorry for this issue regarding our service. Please write to us at ios@matrimony.com along with your Matrimony ID. Regards, Team Matrimony. We will check and do the needful as soon as possible.
Don’t purchase any plan
The sales person will promise the moon and the stars, post purchase they’ll disappear into thin air.
Relationship manager assigned to you will lack basic manners to talk to you.
Hardly any profiles to show, that too without any photos & the RM will encourage to “gauge” a person basis limited information that you’re provided.
Absolute mockery system created, wouldn’t have paid a penny but the generation that our parents belong to fall in smart traps created by capitalist who have made the app.
Response from developer
Hi OohdamnJ, We are extremely sorry for this issue regarding our assisted service. Please write to us at ios@matrimony.com along with your Matrimony ID. Regards, Team Matrimony. We will check and do the needful as soon as possible.
Hit the phone
Response from developer
Hi, thank you for rating our app. For feedback & suggestions, please call us at 8144998877/email us at helpdesk@bharatmatrimony.com to assist you further. We request that to kindly refer to and exercise the details as shared in our Bharat Matrimony guidelines (https://shorturl.at/S7aR6).
its not working after sometime just saw only homepage loading
Response from developer
Hi, We would like to understand your concern and the reason behind this low rating. Your input will help us to serve you better. We kindly request you to respond to us along with your Matrimony ID at ios@matrimony.com. We request to kindly refer to https://shorturl.at/S7aR6 for FAQS.Meanwhile, we request to kindly refer to and exercise details as shared in our Bharat matrimony guidelines (https://shorturl.at/S7aR6) and Community matrimony guidelines (https://shorturl.at/omU9r).
Fraud and fake profiles
Response from developer
Hi Chintan, we apologize for the inconvenience caused. We have a robust fraud management framework to proactively detect and correct such issues. Kindly share details with your Matrimony ID for us to investigate further. Meanwhile, we request to kindly refer to and exercise details as shared in our safe matrimony guidelines (https://shorturl.at/fxyez).
Iphone15 pro max dynamic scree
Response from developer
Hi, we request to kindly refer to https://shorturl.at/S7aR6 for FAQS.Meanwhile, we request to kindly refer to and exercise details as shared in our Bharat matrimony guidelines (https://shorturl.at/S7aR6) and Community matrimony guidelines (https://shorturl.at/omU9r).
Fraud
Be aware
Response from developer
Hi, we request to kindly refer to https://shorturl.at/S7aR6 for FAQS.Meanwhile, we request to kindly refer to and exercise details as shared in our Bharat matrimony guidelines (https://shorturl.at/S7aR6) and Community matrimony guidelines (https://shorturl.at/omU9r).
Worst language
Very bad language communication with customer care
Response from developer
Hi, we request to kindly refer to https://shorturl.at/S7aR6 for FAQS.Meanwhile, we request to kindly refer to and exercise details as shared in our Bharat matrimony guidelines (https://shorturl.at/S7aR6) and Community matrimony guidelines (https://shorturl.at/omU9r).
Fake profiles given
I have checked profile on google and its totally different even the height is that the same profile on this app is id verified😂.
Its totally wastage of your time and resources too.
Even i called company executives to report this profile. They give me the reply that free members are mostly having fake profile.
When i tell company executive to transfer call to management but its unavailable even in office timing.
Please don't go in this rubbish and don't spoil your future in this fake sights.
Response from developer
Hi, we request to kindly refer to https://shorturl.at/S7aR6 for FAQS.Meanwhile, we request to kindly refer to and exercise details as shared in our Bharat matrimony guidelines (https://shorturl.at/S7aR6) and Community matrimony guidelines (https://shorturl.at/omU9r).
Unable to open application
Response from developer
Hi, we request to kindly refer to https://shorturl.at/S7aR6 for FAQS.Meanwhile, we request to kindly refer to and exercise details as shared in our Bharat matrimony guidelines (https://shorturl.at/S7aR6) and Community matrimony guidelines (https://shorturl.at/omU9r).
App not responding
if i open app it stays on App initiation page.
Response from developer
Hi NikhilNiko, We are sorry that our app does not work on your device. Can you give us more details about your issue or contact us at ios@matrimony.com? We will try to solve your problem.
Worst application
Freezing and crashing all time,
They’ll make you pay for accessing contact which won’t help because after that their agents will try to reach you out doesn’t matter day or night, and try to convince people to pay more for their additional services.
This application is biggest scam to steal people’s money.
Some of the profile’s shown in application are fake and some of them are very old which they keep showing as recommendations.
Pathetic experience
Response from developer
Hai, we are sad to hear that you were not satisfied with your Bharat Matrimony experience. To serve you better, could you please share with us more information along with your Matrimony ID to ios@matrimony.com to get things investigated from our end. We look forward to your response.
App is not functioning properly.
Worst experience
Response from developer
Hi Jparth, sorry to hear that the app is crashing. Please share with us the exact scenario and module where the app is crashing at ios@matrimony.com along with your Matri ID to check things from our end.
Very Worst App
Response from developer
Hi Jesss, we regret the inconvenience caused. We have a DO NOT DISTURB setting that allows the users to manage the calls they receive daily. Kindly enable the DND service via the advanced settings option in the app.
