Gwinnett Library User Reviews

Gwinnett Library
Gwinnett Library
Gwinnett County Public Library

Customer Experience

Positive experience12.1% of reviews
Neutral3.0% of reviews
Negative experience84.8% of reviews

~ Based on 33 written reviews from the US App Store.

Is Gwinnett Library Safe?

Gwinnett Library does not appear safe based on available data. AppsHunter Safety Score for Gwinnett Library is 41/100.

This assessment is based on 56 user ratings, with an App Store average of 1.5/5.

Safety Analysis

12.5% of ratings point to a safe experience
0.0% of ratings suggest some concerns
87.5% of ratings point to a risky experience

~ Based on 56 App Store ratings for Gwinnett Library.

Is Gwinnett Library Legit?

Gwinnett Library appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Gwinnett Library is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Best I’ve ever had

Dunno what’s up with bad reviews, but this is the best library app I’ve used. GCPL puts DeKalb and all of FL to shame (maybe my bar is too low, but I doubt it)

Does what it says on the tin!

All the functionality you need for your public library, in a clean app. What more could you want?

The worst.

The app literally does not work. It doesn’t open at all.

Crash after crash

Updated Review 6/15/23
I’ll uninstalled and reinstalled the app - which I should not have to do. I’m almost positive this is the third time I’ve had to do so since ever using the app to begin with. Let’s see what happens as I continue to the use the app, now that it presents itself as functional.

Original Review 6/13/23
For a mobile app that’s supposed to be helpful, this app won’t even open for me. It’s updated, my iOS is fully updated, and it opens and crashes. If this gets fixed, I am willing to change my review, but at the current time, the app is pointless.
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Broken

The app simply crashes upon clicking the icon. Full-stop. Hah

App works just fine

App may have had its problems. Now it seems to work just fine.

Used to work, not any more

Apparently they updated the app and now it won’t open at all. Terrible

Won’t even open

I can’t even open the app anymore—it goes blank as soon as it launches.

Terrible

Difficult to navigate, boring to look at, a real disappointment from the old website and app. Definitely took the inexpensive route and it shows.

Not a fan.

I don’t know how this app could get any worse. And then… it did. It doesn’t work. If this is a ploy to get us into the library, it’s working.

Doesn’t Deserve One Star

This app doesn’t work. Why did you change from the old one. It’s not easy to use and I can’t do the simplest thing-renew!!!
Fix it or take it down!!!!!

Broken current version will not run

Press app icon, appears to start then disappears to device background, UI does not display

Why did app stop working??

Won’t open at all anymore, so now uninstalled & will reinstall. Frustrating cause I just need to renew a book real quick….

Crashing

The app needs updates. For the last several weeks, the app crashes every time I try to open it.

No longer opens

The app no longer opens

Doesn't load

App doesn't work at all! It used to work fine before. It doesn't look like it's been tested before pushing out the update!

Fix the app back

Agree with KDReese on this. I couldn’t get it to open at all today! 1/5/23
Now I’m reinstalling but I worry that it won’t be easy to maneuver anymore.

Please fix!

Updated app doesn’t work. Please fix! Old app was fine.

awful

why did they update this app to be ultimately unusable. The previous version was fine and now it’s so hard to use. Awful

Update is not user friendly

The update is very frustrating and makes it harder to find what you are looking for.