Horrible UX
The app is NOT user friendly, very slow, overall bad experience in comparison to the old app.
all staff is very helpful
i’m so happy bcz staff is friendly and helpful
Trash mandatory app
Forcing people to install an app is an invasion of privacy
Ea
Very hard to navigate around
Should be 0 stars
New app doesn’t mean better …
It’s so bad. Marks you as a no-show when you were literally there, and the “progress” tab tracks app clicks and friend referrals? Sad to have to use this for the gym. Do better GYMVMT!
It’s so bad. Marks you as a no-show when you were literally there, and the “progress” tab tracks app clicks and friend referrals? Sad to have to use this for the gym. Do better GYMVMT!
Dysfunctional App.
This new app is a downgrade from the previous app. There are no additional benefits to this app., and it was completely unnecessary. It is cumbersome to book classes as you must now scroll through a list to select the exact name of the class and you must also scroll through another list to select the instructor. And the instructors are only listed per location, so if you haven’t selected the right location you won’t find the instructor’s name. As well, this new app does not provide email confirmations or reminders of the classes you’ve booked.
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Why
This app is unattractive, and the UX is garbage. It used to be so easy to see and book classes, because I could do it all at a glance. Now I have to scroll through a bunch of classes my locations don’t even offer, find the one I’m interested in, choose a day, and see if anything pops up. Why the hell would you make your app LESS useable??
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One of the worst experiences
It’s super slow, does not seem to be very secure and was arbitrarily implemented
Bad app
It’s ridiculous to have to download an app to access a gym. This has poor customer interface and I hate being forced to use it
Apple wallet card
It would be a huge improvement for the app developers to create the option to be able to add a QR code to Apple wallet to speed up entry into the club. It’s a time consuming process to navigate to the page that contains the QR code.
Terrible
Terrible upgrade. Unable to set reminders for booking sessions.
Soulless new interface
This update drastically reduces the ease and accessibility that the last app had. In addition to it being 10x harder to navigate to book classes, all the warmth and inclusive photo/design is gone.
Very disappointing change.
Very disappointing change.
Not even a proper native app
UI ux is garbage. Feels like a pwa rather than an actual native app. Things are all over the place without proper user experience flow. All this grabage shoved down clients neck for "qr" scan is hilariously power Trip move.
Btw
Love driving for 20min and get to gym so I can stand by the door to set the app for 15mins like an idiot. Why lift weights when you can waste time setting up app. So fun.
Btw
Love driving for 20min and get to gym so I can stand by the door to set the app for 15mins like an idiot. Why lift weights when you can waste time setting up app. So fun.
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Dumb useless “upgrade”
New mandatory app only lets me go to my account screen - nothing else. Updating my address is all I can do. Can’t book a class, can’t find the QR code they said I need. Nice job GYMVMT. Fail.