Don’t use this app
Scam
Response from developer
Thank you for reaching out and sharing your experience with us. I apologize for any confusion or frustration you have encountered regarding the upgrade prompts in our app. We understand how important it is for users to have a clear understanding of the app's features and the value they provide. Our app is designed to offer a variety of features, both free and premium, to cater to different user needs. The upgrade prompts are intended to inform users of the additional benefits available through a subscription, but they should not prevent you from enjoying the core functionalities of the app. We are committed to ensuring that our app is accessible and valuable to all users, regardless of their subscription status. Your feedback is crucial in helping us improve the user experience and address any areas of concern. If you have specific suggestions on how we can enhance your experience or if there are particular features you would like to see, please feel free to share them with us. We are dedicated to making our app better for everyone. Thank you for your understanding and for giving us the opportunity to address your concerns. We hope you will continue to explore what our app has to offer
Doesn’t work
Response from developer
Thank you for reaching out and sharing your concerns with us. I sincerely apologize for any distress or inconvenience you have experienced. It is deeply concerning to hear that you feel this way about our service, and I want to assure you that we take such feedback very seriously. Our primary goal is to provide a valuable and trustworthy service to all our users. If you have encountered any issues with charges or feel that you have not received the service you expected, we are committed to resolving this matter promptly. Please ensure that your app is updated to the latest version, as updates often include important fixes and improvements. Regarding any financial concerns, I encourage you to follow the official refund process outlined in our app's help section. We are dedicated to ensuring a fair resolution and addressing any discrepancies you may have encountered. I apologize for any difficulty you may have experienced in reaching our support team. We are actively working to improve our customer service channels to provide timely and effective assistance. Your feedback is invaluable in helping us enhance our service. Thank you for your patience and understanding as we work to resolve this matter. Please feel free to reach out with any further questions or concerns.
It’s not free
Response from developer
Thank you for taking the time to share your experience with us. I apologize for any inconvenience you may have encountered with the prompt to pay shortly after starting the app. We understand that this can be frustrating, especially when you are just beginning to explore our features. Our app is designed to offer a range of both free and premium features, and we strive to provide value to all users, regardless of their subscription status. The prompt you encountered is intended to inform users of the additional features available through a subscription, but it is by no means mandatory to enjoy the core functionalities of our app. We are continuously working to improve the user experience and ensure that our app is both accessible and enjoyable for everyone. Your feedback is invaluable in helping us achieve this goal, and we appreciate your input. If you have any suggestions on how we can enhance your experience or if there are specific features you would like to see, please feel free to share them with us. We are committed to making our app better for all users. Thank you for your understanding and for giving us the opportunity to address your concerns. We hope you will continue to explore what our app has to offer.
I wouldn’t buy again or use
Response from developer
Thank you for reaching out and sharing your experience with us. I sincerely apologize for the inconvenience and frustration you have faced with your recent subscription purchase. It is our priority to ensure that all users have a seamless and satisfactory experience with our app, and I regret that this was not the case for you. The issue you described regarding failed verification and the activation of your VIP status is concerning, and we are committed to resolving it promptly. It appears there may have been a technical glitch that prevented the proper activation of your subscription. Please ensure that your app is updated to the latest version, as updates often include important fixes for such issues. Regarding your refund request, I encourage you to follow the official refund process outlined in our app's help section to ensure your request is processed efficiently. We are dedicated to addressing your financial concerns and ensuring a fair resolution. I apologize for any difficulty you experienced in reaching our customer service. We are actively working to improve our support channels to provide timely and effective assistance to all users. Your feedback is invaluable in helping us enhance our service. Thank you for your patience and understanding as we work to resolve this matter. Please feel free to reach out with any further questions or concerns.
Scam App
Response from developer
Thank you for bringing your concerns to our attention. I sincerely apologize for the frustration and disappointment you have experienced regarding our subscription service. Our primary mission is to provide valuable and meaningful services to our users, and it seems that we have fallen short in this case. Please know that we take such feedback very seriously. Our team is actively investigating this matter to identify and resolve any technical issues that may have impeded the functionality you expected. It is crucial for us to ensure that each subscription delivers on its promises and meets our users’ expectations. I recommend checking whether your app is updated to the latest version, as we often release updates that contain vital fixes and improvements. Additionally, our support team is available to assist you in troubleshooting any issues and ensuring proper access to the features included in your subscription. Regarding the subscription charges, I encourage you to follow the refund process detailed in our help section. We are committed to resolving this matter to your satisfaction and ensuring a fair outcome. Thank you for your patience and for giving us the opportunity to address the situation. Your feedback is essential in helping us improve our service for all users.
Fraud
Why make a subscription where others still can't interact afterwards? If I don't get my full refund back I will sue.
Response from developer
I genuinely appreciate you reaching out and providing detailed feedback on the issue you've encountered with our subscription service. I am truly sorry for the inconvenience this has caused and understand your frustration regarding the inability to message after subscribing. We strive to maintain transparency and integrity in all our offerings, and your experience suggests that there may have been a technical issue that needs our immediate attention. Please rest assured that our team is committed to resolving this matter as swiftly as possible. Checking if your app is updated to the latest version could be a first step to fixing similar issues, as updates often contain essential bug fixes. Regarding your refund request, it is of utmost importance to us that this issue is addressed comprehensively. Please follow the official refund process outlined in our help section to ensure your request is processed without delay. We deeply value your feedback as it helps us continuously improve our service. While we work to address this situation, please feel free to reach out with any additional questions or concerns. Our goal is always to provide a service that meets and exceeds your expectations. Thank you for your patience and understanding as we aim to resolve this swiftly.
Corrupt
Response from developer
Thank you for sharing your feedback with us, and I sincerely apologize for the inconvenience and frustration you have encountered. Your experience is not indicative of our standards, and we regret any negative impression we may have given you. Our goal is to provide a trustworthy and reliable service, and it's concerning to hear your purchase resulted in an error. We want to assure you that this is not intentional and are committed to correcting any issues promptly to ensure a satisfactory experience for all users. Please ensure your application is updated to the latest version, as we regularly release updates to fix reported issues. Additionally, we encourage you to contact our support team who are available to assist you and work on resolving this matter as quickly as possible. Feedback such as yours helps us improve, and your trust is of utmost importance to us. We appreciate your patience and understanding as we strive to resolve the situation. Thank you for bringing this to our attention, and we hope to make things right for you soon.
Subscription doesn’t work
Response from developer
I hope this message finds you well. Thank you for bringing this situation to our attention, and I sincerely apologize for any frustration this may have caused. We strive to ensure our services are accessible and functional for all users and it's disheartening to hear about your recent experience. It seems like there may be a technical issue preventing you from accessing the chat feature after purchasing the monthly subscription. Our team is committed to resolving such issues promptly. I recommend checking if your app is updated to the latest version as this can sometimes resolve many common problems. Furthermore, do not hesitate to reach out to our support team who can assist you in troubleshooting and resolving your specific issue. We understand the importance of providing a seamless experience and encourage you to stay in contact with our support team to address and rectify this concern. Your patience and understanding are greatly appreciated while we work to improve your experience with our application. Thank you for your valuable feedback and for choosing our service. We hope to regain your trust and provide you with the best possible experience moving forward.
Requested a refund
Response from developer
Thank you for reaching out and sharing your experience regarding the subscription issue you encountered. We sincerely apologize for any inconvenience this situation may have caused you. Our objective is to deliver a seamless and fair service experience to all our users, and it's clear that we've missed the mark in your case. We take claims of fraudulent practices very seriously and are committed to resolving any misunderstandings or technical issues you may have experienced. It appears there might have been a technical glitch preventing you from utilizing the service you paid for, and we encourage you to stay in contact with our support team for a swift resolution. Additionally, please ensure that your app is updated to the latest version as we continuously work on improving and fixing any issues reported by our users. Regarding your refund, it is important to us to address your financial concerns. Please pursue the refund process through the appropriate channels as indicated in our app's refund policy to ensure your request is handled promptly. We value your feedback and hope to rebuild your trust in our service. Feel free to reach out for any further assistance you might need.
Great app
Guy
Response from developer
Thank you for sharing your concerns with us. We understand how important it is for our users to have authentic interactions, and we sincerely apologize for any experiences that may have led you to believe that our platform is populated by bots. We want to assure you that our primary goal is to facilitate genuine connections between real users. We do not support or condone the use of bots to simulate interactions. Our team is actively working to enhance our detection systems and improve our moderation processes to ensure that any non-authentic profiles are swiftly identified and removed. Your feedback is invaluable in helping us improve our platform and address any issues that may arise. If you encounter any suspicious activity, we encourage you to report it so we can take appropriate action. We appreciate your patience and understanding as we work to resolve these issues. Our goal is to provide a safe and enjoyable environment for all users, and your input is crucial in helping us achieve that. Thank you for bringing this to our attention. We hope to regain your trust and provide you with a more positive experience in the future.
Bad app
Response from developer
Thank you for taking the time to share your concerns with us. We sincerely apologize for the frustration and inconvenience you have experienced due to fake accounts and the challenges with reporting them. Your feedback is crucial in helping us improve our platform and address these issues effectively. We understand how important it is to have a genuine and trustworthy community, and we are committed to taking strong measures to combat fake profiles. Our team is continuously working on enhancing our detection systems and improving our moderation processes to ensure that inappropriate or fraudulent accounts are swiftly identified and removed. We appreciate your patience and understanding as we work to resolve these issues. Your input is invaluable, and we are dedicated to making the necessary improvements to provide a safer and more enjoyable experience for all users. If you have any specific suggestions or further concerns, please feel free to share them with us. We are here to listen and make the necessary changes to better serve our community. Thank you for bringing this to our attention. We hope to regain your trust and provide you with a more positive experience in the future.