Fix the app!
Overall the service has been ok but the app has been a pain. I was not able to log in for over a week. Signing back in required verification which needed to be done from a computer since there is a bug preventing me from using my phone to input the verification which is not possible if I am on the road and away from my computer.
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Application médiocre
Probablement l’application la moins fiable que j’ai utilisé. On doit remplir un journal pour permettre à la thérapeute de suivre nos progrès. Je les remplis à chaque jour et sur 21 journal, ma thérapeute à eu accès à 3 environ. Presque 3 semaines à remplir des informations qui sont disparues dans la brume. Ça, c’est quand ça fonctionne. Souvent, l’onglet est « vide » et on ne peut même pas ouvrir le journal car il n’est pas accessible. Rien n’apparaît. On m’a dit de supprimer l’application, de la réinstaller (ce que j’ai fait) ça fonctionné 3 jours et le problème est revenu. On me demande un rendez-vous téléphonique pour m’assister dans ce problème, mais je ne vois pas qu’est-ce que je pourrais dire d’autres que « l’application va mal, n’est pas fiable et n’est pas bien conçue ». Pourquoi une entretien téléphonique pour ça? C’est quand même 300$ la séance, pour 5-6 séances et le suivi ce fait via l’application qui ne le permet pas. Ma thérapeute est sympathique et compétente mais l’application est de loin la moins fiable que j’ai utilisé. Elle ne fait que me provoquer de la frustration plutôt que de me permettre de cheminer. Au prix que ça coûte, ce serait la moindre des choses d’avoir une application fiable qui fonctionne.
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Worth it!
Struggled for months with chronic insomnia, tried prescription sleep meds, OTC meds, etc. to no avail (Magnesium and Ashwagandha are really great though!). I also had lots of misconceptions about sleep. CBT-I was definitely worth the try! It is not magical, meaning that now and then you might still wake up during the night several times, or struggle to fall asleep, or both, but the intensity is much less compared to baseline, and at least you program your mind to not surrender to the prevailing thoughts that you will never be able to sleep, and you learn how sleep works, and how you can increase its pressure so you would sleep and go back to sleep way faster.
I had to change the first therapist I was assigned to, as we were not a match, and fortunately, my other therapist turned out to be very good. Diary completion also helps track the nature of your sleep, and the modules provided are beneficial. It was expensive, yes, and my insurance did not cover it, but I am still proud of this investment, because it changed my life to the better!
There is always fear that I might regress, but at the same time, I have lifetime tools to reboot my sleep!
4 stars for the experience, 1 less star for the app that is always being updated, affecting diary questions as well!
I had to change the first therapist I was assigned to, as we were not a match, and fortunately, my other therapist turned out to be very good. Diary completion also helps track the nature of your sleep, and the modules provided are beneficial. It was expensive, yes, and my insurance did not cover it, but I am still proud of this investment, because it changed my life to the better!
There is always fear that I might regress, but at the same time, I have lifetime tools to reboot my sleep!
4 stars for the experience, 1 less star for the app that is always being updated, affecting diary questions as well!
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Blank screen on “sleep diary”
Who updates this app? Now I can’t even log sleep. There is just a blank screen when I open the “sleep diary” tab.
Super programme
J’ai adoré l’accompagnement avec une professionnelle. Très bien fait et je dors beaucoup mieux maintenant. Ce sont des acquis qui perdurent à vie et qui font une différence dans ma vie. De vrais experts ! Merci
