Garbage
Garbage
Easy to use
Love this mag
Every time I come home and there is a new Guns and Ammo Handguns issue on the kitchen table (my kids know I love it so they put it on the end of the table so I can see it when I walk in) it activates that feeling like Christmas is coming!
What’s wrong with the app!
Then, after multiple attempts the server grants access, but, when I attempt to read another article I get another password query. Yep, it starts timing out again.
Total crap of an app !
Will attempt to cancel, but, wait, I can’t! The app won’t let me access my account, once again it times out on password.
IMHO, this magazine is useless through this crap app!
Response from developer
Hello Artbud. Please contact digital.support@outdoorsg.com with the problems you are experiencing and give us the details of the device you are using. You will receive a response within 24 hours. Thank you.
What's going on? Anyone home?
It's like donating to a shady charity
Horrible Customer Support - AVOID!!!!
Having the same issue on Handguns Magazine and Guns & Ammo magazine.
Please help or give me my money back!!!!!!
UPDATE
Still having the same issue... Even though I'm a current subscriber to Handfuns and Guns and Ammo magazines it's requiring to pay $4.99 for the lates issues on each magazine respectively.
After sending emails to the publisher for over a week with no response I decided to post a negative review. Right after the posting of the review I got an email from the publisher (Customer Service - Travis Daniels) apologizing and with some steps to fix the issue and if that didn't work he advice to contact iTunes support since they were to blame. After contacting iTunes support (Laura) she verified that I in fact am a current subscriber and that everything was fine on their side and that I needed to contact the publisher to fix the issue.
Now I'm back trying to contact the publisher unsuccessfully for almost a week!!!!
Honestly, it's shame that the customer service is this bad since both are great magazines!!!
