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Handheld Contact

Handheld Contact

by J2X Technologies Inc.

513 ratings
50 reviews
πŸ’Ό Business
πŸ“Š Productivity

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • March 5, 2010
  • August 8, 2022

Developer

J2X Technologies Inc.
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❓5 answered
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About

Access and manage your Act! contacts, activities, and notes wirelessly from your iPhone or iPad. This app provides secure, automatic syncing, allowing you to call, email, and update your data on the go, even without internet coverage.

βœ“Manage Act! contacts and activities
βœ“Secure wireless sync
βœ“Call and email contacts
βœ“Automatic syncing
βœ“Local data storage
βœ“Take notes
βœ“Calendar export
Show original description

What users say

Summarized from real user reviews of Handheld Contact. Based on 513 reviews and a 4.4/5 average, it highlights the 10 positives and 12 negatives reviewers mention most about this Productivity app.

Positive things

  • πŸ“±Seamless mobile access to ACT! database
  • πŸ”„Reliable syncing capability (when working)
  • ⚑Faster performance than desktop ACT!
  • πŸ“Offline functionality for traveling professionals
  • πŸ‘User-friendly interface
  • 🎀Voice note dictation support
  • πŸ’¬Responsive customer support (historically)
  • πŸ“…Comprehensive calendar and contact management
  • πŸ”„Real-time sync between devices
  • 🎯Convenient field note-taking for sales professionals

Negative things

  • πŸ›Frequent syncing failures and instability
  • πŸ“΅iPhone compatibility issues
  • πŸ”ŒRequires manual desktop sync for updates
  • 😀Inconsistent customer support responsiveness
  • ⚠️Data loss bugs in recent updates
  • πŸ”„Sporadic synchronization performance
  • πŸ“ŠPoor handling of large contact databases (11K+)
  • 🎨Outdated UI/UX design
  • πŸ’°Expensive subscription model
  • πŸ”§Recurring bugs despite multiple updates
  • πŸ“±Limited activity type options
  • βš™οΈClunky and unreliable interface
See all reviews

What's New in Handheld Contact

9.1.1

August 8, 2022

-Bug fixes and Improvements Love the app? Rate us ! Any question ? Tap App Support or Visit http://support.handheldcontact.com/Knowledgebase/List/Index/8/hhc-api

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User reviews

Most RecentHighest RatedLowest Rated

Syncing is not stable

Crash on sync is 50-50

Don’t bother trying to sort tasks or anything by meeting only hehehe.

Monopoly makes them lazy
eliotweissbergeliotweissberg

Don't waste your time

This gets one star only because there is no option for a 0. Support will not respond to service ticket, email, or phone call.

DON'T WASTE YOUR TIME OR MONEY!
Stb30052Stb30052

don’t sync well

got this for when traveling using ACT as our main CRM. this software does not perform well. the sync is highly sporadic and generally unreliable. older version worked very well but not any more
CStaalnerCStaalner

THE BEST APP

Update recently you got it right. Easy and informative.
Treeman!Treeman!

Hand Held Contact

Very good app! Good support.
Dana Dane D2Dana Dane D2
See 45 more reviews

User experience

🐞

Reported Bugs

12 issues

Sync crashes (50% failure rate reported)

Bug

Calendar blank after updates

Bug

Full data wipe and loss on updates

Bug

Recurring events duplicating incorrectly

Bug

Birthday dates placed on wrong day/month

Bug

App freezing and hanging on loading

Bug

Contact sync showing only partial database (500 of 11K)

Bug

Call duration timer not functioning

Bug

Icon display issues on iPad 3

Bug

App crashes with latest updates

Bug

Incomplete syncing of scheduled meetings

Bug

Activities not clearing between devices

Bug
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Requested Features

9 requests

Separate notes and history sections

Feature

Multi-device subscription (iPhone and iPad)

Feature

Improved call duration timer functionality

Feature

Ability to call/text alternate contact numbers

Feature

Better iPad-specific interface optimization

Feature

Alarm/reminder notifications for scheduled events

Feature

Support for more activity types beyond calls

Feature

Enhanced UI comparable to native iOS apps

Feature

Task sorting and filtering capabilities

Feature

FAQ

What does Handheld Contact do?

Handheld Contact is a mobile application that extends the functionality of Handheld Contact desktop software. It allows you to wirelessly sync and manage your Act! Contacts, Activities, and Notes/Histories directly from your iPhone or iPad, providing access to your CRM data anywhere.

What are the key features of Handheld Contact?

Key features include viewing and managing Act! contacts and activities, secure wireless syncing with your Act! data, the ability to call or email contacts directly, automatic syncing when coverage is available, and local storage of Act! data so coverage isn't always required. It also supports note-taking, calendar export, and contact import/export.

Is Handheld Contact free to use?

The application itself is free to download and use. However, you must have an existing Handheld Contact account to utilize its syncing and management capabilities with your Act! data.

What devices is Handheld Contact compatible with?

This application is designed for use with iPhones and iPads, allowing you to access and manage your Act! data on these mobile devices. It syncs wirelessly with the Handheld Contact desktop software.

Can I use Handheld Contact offline?

Yes, Act! data is stored locally on your iPhone or iPad when using Handheld Contact. This means you can view and manage your contacts and activities even when you do not have internet coverage.