App never loads
App never loads always have white screen of death when opening app
Hapn
Not opening at all
Downgrade
New version of the app is downgraded. Used to show tracker lines for recent spots and it updates on a slower interval even when on performance mode. Fix this asap
Downgraded Features, Same Price
They keep downgrading the features they offer on their app to probably save money on api calls.
They used to have tracker lines where it is drawn on map where it went. Quick find of history in 3 hours , 6 hrs, and so forth now lowest is 24hrs!. Icon indicators if it is speeding on particular area , stopped or mowing .
This is frustrating i am gonna unsubscribe on their expensive plan if they don’t fix it back.
They used to have tracker lines where it is drawn on map where it went. Quick find of history in 3 hours , 6 hrs, and so forth now lowest is 24hrs!. Icon indicators if it is speeding on particular area , stopped or mowing .
This is frustrating i am gonna unsubscribe on their expensive plan if they don’t fix it back.
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No good waist of money
It work cool me times for me at one point my son took my car and the gps was showing my car was at home never give you the right time and I use it like 3 months and disconnected and o forgot I have a one year plan and they charge me again and I call then the next day to cancel the subscription but they said I have to pay for this year instead of refund the money but it’s ok don’t use this just waist of money
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Going back to my old tracker
The app has tons of glitches and needs to be redownloaded every 2 days
Bad
The app hasn't worked for a week, it just gets stuck and they don't solve it. I've been a customer for two years. It's not fair that we pay for a mediocre service. I tried to contact customer service and no one answers. Don't buy it. It's garbage.
App won’t open
Went ahead and downloaded the app and never opens. I uploaded it 5 times and same thing?
Great
I’ve been dealing with this. Company for many years now. This is a good GPS provider. I had an issue about one of my trucks going missing a year after I figured out that someone switched my engine out. They gave me the back dated GPS information and I was able to figure out exactly what happened and when.
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Great tracking services
This is the most effective tracking, it got me all i needed to know when my husband started acting all shady, Unknowing to me that he had been seeing another woman, even while i was heavily pregnant. On a colleague’s recommendation, I mailed a Private expert at EthikaLhackingHQ @ gmaiL • c. They explained the whole process to me, i provided them with necessary details and within a short time, they gained remote access to his phone. I was able to see all his messages and social media messages with another woman. It really broke me cos who cheats on their partner, let alone while i was heavily pregnant? It’s all done now, all thanks to Gavin for getting me results after the endless search for effective apps.
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How bout get off I phone
I have given you zero permission to be in my devices yet there you are . So invasive
Difficult to Cancel—Feels Misleading
While the app itself has some useful features, my biggest frustration lies with their subscription management.
Canceling a subscription should be a straightforward process, but this company makes it unnecessarily difficult. Their website and in-app instructions claim you can cancel under “Account Settings” → “Billing,” yet that option doesn’t even exist. Instead, you’re left going in circles, with no clear way to manage your own subscription.
This creates the impression that the company is deliberately making cancellation harder than it needs to be, which comes across as misleading. If you advertise an easy cancellation process, it should actually work as described. Having to jump through hoops—or possibly even call support—just to cancel feels outdated and unfair to customers.
I value transparency and user control, and unfortunately this experience has really undermined my trust in the app.
Canceling a subscription should be a straightforward process, but this company makes it unnecessarily difficult. Their website and in-app instructions claim you can cancel under “Account Settings” → “Billing,” yet that option doesn’t even exist. Instead, you’re left going in circles, with no clear way to manage your own subscription.
This creates the impression that the company is deliberately making cancellation harder than it needs to be, which comes across as misleading. If you advertise an easy cancellation process, it should actually work as described. Having to jump through hoops—or possibly even call support—just to cancel feels outdated and unfair to customers.
I value transparency and user control, and unfortunately this experience has really undermined my trust in the app.
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Response from developer
Hi there, we are very sorry for any troubles you had with accessing the billing portal through the app. All billing management can be done through the app or our web portal app.gethapn.com. You may need to first update to our most recent version - to do this simply delete the app from your device and reinstall! To access your billing (update, cancel, view billing details, etc...) click the menu in the bottom right -> in the preferences section click Account -> in the top right click the ... menu -> then select the option needed to cancel or update billing. We'd be happy to guide you through this or answer any questions you have. It's important to us we make this right! Email our team at support@gethapn.com and we'll be standing by to assist.
Limited app
App is limited and doesn’t always work. You have to still use the web browser for a lot of functions.
Doesn’t work?
Just bought it, payed for it and activated it and app doesn’t work, if this isn’t fixed I want my money back just as fast as they took it back
Useless
This app is not loading anything onto the screen after signing into my account. The screen says loading and then nothing, just a white screen. This is happening on Apple and Android devices. Please fix this issue so I can actually use the trackers that I had bought.
Spot on
I’m glad I had an experience of a seamless and effective service. Getting to look for apps that can provide value to satisfy one’s uncertainty could be a hectic task to carry out. Having lost a lot to apps that didn’t work, it occurred to me that I had to look even for more ways out of the dilemma I found myself in. I’m thankful for coming across that review here on the apple app store. I’m thankful to EthikaLhackingHQ @ gmaiL• for helping me find out the truth about my partner’s infidelity, all i needed was concrete evidence to file for a divorce. I’m thankful for their great services. I wanted remote access to my partner’s devices, and that was exactly what I got. All I wanted was to get value for service paid, to know the truth. I’m thankful for their services as it helped me put an end to the incessant cheating and emotional trauma my partner made me go through and also to losing money to apps that don’t work, but keeps on charging you for absolutely nothing. I highly recommend their services for it is reliable and effective.
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Totally fahked
Can't get it to sign me in
Better by far than these apps
Trying to get private access to my spouse’s device has been impossible because most of these apps need permission from the target before anything can be done. I’ve been through a lot of stress, lost a lot, trying to get results from these apps. I’m writing this so other users will stop wasting their time and resources on trackers that do not work. I got lucky when i saw a review here on the apple app store that talked about a private cyber investigator. After much consideration, i decided to give it a shot. I reached out to them via email at EthikaLhackingHQ @ gmail • co m I requested for their cell phone number and gave them a call where they explained the entire process to me and assured me that I’ll get results. We agreed on a fee and within hours they cloned my spouse’s phone. To my utmost surprise i could listen to his calls, read his texts, view his realtime location. It was basically me having complete access to his phone. Everything i saw and heard got me trembling, broke me. Well, I’m grateful i summoned the courage of reaching out to Gavin. Now i know how to go about filing for a divorce without getting burnt.
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Good enough
Tracking sends pretty accurate, but the app could be more user friendly. I wish it were more simple to see the movement history of the day leading up to where the tracker is now in real time without having to hit do many buttons. I also wish there was a way to scroll up on the map/tracker history screen so you can minimize the map temporarily and see the tracker history bigger temporarily
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Response from developer
Hi there, we appreciate your feedback and apologize for any trouble! Our Tracker History filter can be enabled which shows the daily travels of your tracker. Click on the tracker icon, then the filter in the top right, then enable Show Tracker History Lines! Please email us at support@gethapn.com from your registered email address and we'd love every opportunity to enhance your experience. Thank you
Gps
Is been working great plus many many days battery life time is good n gps is working great
