Missing Order !!!
Response from developer
Tony, delivery times depend on your shipping method and location. If you email us at contact@hardcoreitalians.com with your order number, we will check your tracking and update you right away. We always make sure orders arrive.
Never received my order
Response from developer
Ciao,Marilyn, this should not have happened. We respond to every customer message, so something you sent likely got filtered or missed on the platform you used. We want to fix this immediately. Please email us directly at contact@hardcoreitalians.com with your order number. We will either get your Italia Long Sleeve shipped out or issue a full refund, whichever you prefer. Thank you for being a returning customer. We will make this right.
Return items
Response from developer
We can help you with this right away. Our exchange and return process is seamless, and we always take care of customers. You can start an exchange directly on our website through the Returns & Exchanges page, or email us at contact@hardcoreitalians.com and we will set it up for you. We will make sure you get the correct sizes.
Great store love it.
Response from developer
Appreciate you. Thanks for supporting the brand and the culture.
Debit Card Issue
Processing paying me had too put my card so may time
Response from developer
Thanks for sharing this. There was a brief checkout issue in October that caused some customers to re-enter their payment details. It was tied to a Shopify update and was fixed quickly. If you ever run into a payment problem again, email us at contact@hardcoreitalians.com and we will take care of it immediately.
MAGA
Response from developer
Thank you for the support. Proud to have you with us.
PayPal
Response from developer
Thanks for letting us know. This was caused by a recent Shopify update that temporarily affected PayPal visibility at checkout. It has already been fixed. If you refresh your browser or try again, PayPal should appear normally. If it does not, email us at contact@hardcoreitalians.com and we will take care of your order right away.
Very pleased
Response from developer
Thank you for sticking with us. We’re glad you’re enjoying everything.
Never Dissapointed
Cindy Gillardi
Response from developer
hank you for the long-time support. It means a lot. We're happy you’re loving everything.
Love
Response from developer
Thank you for the kind words and the repeat orders. We appreciate you.
T-shirt
The review is 0 ZERO Stars OK I want to send this message they want me to pick how many stars I give this review of this product and I can’t send it unless I pick a star but there’s nothing that says zero stars so I’m gonna put it in as a half if I can but notice this is a horrible product
Best Website Evah!!!!!!!
I’ve been buying from here for over a year now it’s the best.
Response from developer
Thank you for the love. Glad we’re your go-to spot.
