Haunted Hotel User Reviews

Customer Experience

Positive experience47.4% of reviews
Neutral7.8% of reviews
Negative experience44.8% of reviews

~ Based on 116 written reviews from the US App Store.

What users say

Is Haunted Hotel Safe?

Haunted Hotel: The X appears safe based on user ratings. AppsHunter Safety Score for Haunted Hotel is 85/100.

This assessment is based on 402 user ratings, with an App Store average of 4.3/5.

Safety Analysis

85.1% of ratings point to a safe experience
4.7% of ratings suggest some concerns
10.2% of ratings point to a risky experience

~ Based on 402 App Store ratings for Haunted Hotel.

Is Haunted Hotel Legit?

Haunted Hotel: The X appears to be a legitimate app. AppsHunter Legitimacy Score for Haunted Hotel is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fractionated views

This game is broken and hard to see. Not worth your money!

Ripoff

I paid you to continue and I got nothing

BEWARE!!!!!!

I was a very good customer I spent hundreds of dollars on these games only to be ripped off. None of my games will download without me paying again. I tried reaching out several times with my purchase history but no one will contact me. Very poor business and customer service.

Ständiges zahlen…

Ich habe dieses Spiel sicher schon drei-vier mal gespielt. Und jedes Mal muss ich bezahlen. Ich glaube euer „bereits bezahlt“-Button ist nicht richtig programmiert. Ich habe es satt, ständig für bereits gekaufte Spiele von euch nochmal zu zahlen. Das kommt bei so vielen Spielen von euch vor…

Review

Great game loved all the spooks

Scam

Welcome
I bought this game and was deducted from the amount of $6.99, but the game was not activated. I tried more than once until I deleted it and downloaded it again. I turned off the phone and opened it, but to no avail. I informed the competent authorities in this regard, and the amount was not returned to my account. I complained about reporting a problem, and also there was no benefit. I don't know what to do, as it has been more than a week now and I have been waiting for the money to be returned to my Apple ID account
Show more

Love this game

Lots of puzzles and interesting story. I’ve played lots of Big Fish games and I’ve LOVED them all. No coin collecting or energy levels to keep you going. You can just play for as long as you need. Please keep making more games. 👍🏻👍🏻

Purchase doesn’t show

There have been a number of games I’ve purchased from big fish, this being one. I went to download to play again after some time and it says I need to purchase! I’ve OWNED this game for years. Big fish, please get your files together!!

Any from three or more years ago

I am tired of losing my favorite games because they are no longer supported. I won’t be buying anymore games.

Stalls

This game now stalls at the end of the Lexington chapter. Is it still supported? It’s a good game, I’d like to complete it and it also cost £5.99!

Very spookie

Great game! It desires for you to keep going to the end!

Haunted Hotel The X, I absolutely Loved it!

What a great game, it was everything a game should be! The scenes were spooky and the story was interesting. The puzzles were good also, challenging and unique, and if a puzzle was just to hard; you could skip it. There were many scenes to go through, so you really got your money’s worth. I can’t wait to play it again, it was so much fun.
Show more

これは面白い

他のゲームでデータが破損していて出来ないものがあるので、早急に対処してください。

Great game, slight problem

Great game but the minute I paid to unlock it stops working and I can’t progress. Bit of a waste of money.

Crashes

Was really enjoying this game until it crashed. Attempted to delete it and reinstall. Unfortunately it continued to crash

Got charged twice for it

When I wanted to purchase the game from the free version the game crashed I got still charged for it. But then the game showed it was not paid for. I reloaded it, deleted and reinstalled it, still nothing. I bought it again I could continue to play it. Today I got my bill via email showing I got charged £5.99 twice. This is not great is it? The free version is very buggy. Screen freezes you need to reload it. Can I please have refund for one?
Show more

Excellent

Très beau nu grand bravo au concepteur

Nothing after purchase

I played until you had to unlock the game and then it just stopped letting me go further. There was nothing more I could do. It kept saying get past the locked door, which I did. And then nothing. Waste of money when you actually pay and get nothing, but it’s free the first half.

This one isn’t working on my iPhone 12

How do i get a refund for this one? I just purchased it and now isn’t working at all, unlike your other ones. Please refund!!!!

Has a bug

Would be a good app but it has a bug fairly early on. When one has to saw the thorns the app won’t recognise the saw. Not good value for money as I can’t progress with the game on the iPad.