About
This field service mobility solution empowers technicians with intelligent job management, real-time tracking, and a knowledge hub. It streamlines attendance, route planning, and service management, while providing management with performance insights.
What's New in Havells Serv⁺IQ
162.1
August 4, 2026
Bug fixes and ui improvement
Developer apps
FAQ
What is Havells Serv⁺IQ used for?
Havells Serv⁺IQ is a field service mobility solution designed to empower technicians, improve customer satisfaction, and enable smarter service delivery. It simplifies tasks from attendance to job closure and provides management with operational insights.
How does Havells Serv⁺IQ handle job management?
It offers intelligent job management with seamless assignment, scheduling, and live updates. The app includes smart job prioritization and built-in SLA reminders to ensure timely customer service.
What security features does Havells Serv⁺IQ offer for login?
Havells Serv⁺IQ provides multi-login security options including OTP, fingerprint, face ID, and MPIN, ensuring both security and convenience for technicians.
Can Havells Serv⁺IQ help with inventory and billing?
Yes, it supports parts and inventory management, tracking the complete parts journey from request to consumption. It also features auto-generated GST-ready invoices for compliance.
Does Havells Serv⁺IQ provide performance tracking?
Yes, the app includes KPI and performance dashboards for technicians, managers, and leadership. These provide comprehensive real-time tracking of performance, productivity, and service KPIs.
What kind of support is available within Havells Serv⁺IQ?
Havells Serv⁺IQ features a smart support and knowledge hub with an AI-powered chatbot for FAQs and instant guidance. Technicians can also access manuals, troubleshooting guides, and company notifications.
Is Havells Serv⁺IQ available on multiple devices?
Based on the provided data, Havells Serv⁺IQ is available on iPhone and iPod. It is designed for mobile use in the field.
How often is Havells Serv⁺IQ updated?
The latest version is 162.1, and it was last updated on August 4, 2026. This indicates a relatively frequent update cycle for the application.