Haven Lighting User Reviews

Customer Experience

Positive experience35.3% of reviews
Neutral17.6% of reviews
Negative experience47.1% of reviews

~ Based on 17 written reviews from the US App Store.

Is Haven Lighting Safe?

Haven Lighting has mixed safety signals based on user ratings. AppsHunter Safety Score for Haven Lighting is 66/100.

This assessment is based on 32 user ratings, with an App Store average of 3.2/5.

Safety Analysis

45.2% of ratings point to a safe experience
12.9% of ratings suggest some concerns
41.9% of ratings point to a risky experience

~ Based on 31 App Store ratings for Haven Lighting.

Is Haven Lighting Legit?

Haven Lighting appears to be a legitimate app. AppsHunter Legitimacy Score for Haven Lighting is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

404

Can’t control anything anymore. I get a 404 error when trying to turn lights on or off.

Saving Lighting Control Settings

I have a single controller and can change the lighting mode (Christmas, Halloween , etc.) but there is no way to save changes. This is a serious issue with any software application.

Great products

Great products. Efficient application and the ability to separate zones and each light.

WiFi no longer works

WiFi no longer works. Thousands of $$’s wasted. Can’t change light colors and manually have to toggle lights off & on

Doesn’t work

Terrible app it will not connect to my Wi-Fi after multiple repeated attempts. Wish I never bought their product.

Not working

App stop working remotely
Can’t control from iPhone, tablet or computer
Says online when in fact system is unplugged from power source
When plug bac in lights stay on no response to phone or tablet

Best lighting app

Very easy to use!

Best app in the industry!

Wonderful functionality and easy to use!

Easy to use

Love the new upgrade, very easy and very simple!

great!

so easy to use

Excellent, user- friendly, smart lighting controls

I am a lighting contractor in Florida that installs several manufacturers’ smart lighting systems. Haven’s app is by far the most user-friendly and intuitive apps on the market, bar none. The ability to take a picture of the areas of illumination and controlling lights from that picture is a game changer! Quick, efficient controls makes my life as an installer super easy! Haven Lighting is the industry leader in the low voltage, smart lighting space for a reason!!
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Crashes

App continuously crashes or won’t load at all.
Haven’t been able to use it to control my lights for over a month now!

Crashing

Please fix the app from crashing. Must be something with the new iOS update

Can’t use

Tried to download numerous times but it won’t stay active. It opens and immediately closes. Help!

1.8.1 constantly crashes

Latest version is unstable and unusable. Crashes constantly.

Needs improvement

The app is good in theory, but it is error prone and needs some tweaks.

My guess is that the developer doesn’t use it in their normal life and isn’t aware of the fixes that are needed!

Please reach out to your users and let’s make this thing better.

Continuously Crashes and Logs Out

The app forces me to login again if I close it out and open it back up. Devices show on or off when the opposite is true. Error codes populate without cause. If it weren’t for all of that being a constant irritation, the app would be nice. Grouping lights and scenes are a nice touch from the old app. I just wish it worked as intended.
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