Hazcheck ServiceDesk

Hazcheck ServiceDesk for iPhone and iPad is the mobile companion for Hazcheck support agents — a fast way to triage and respond to customer tickets wherever you are. Sign in with your Hazcheck account to: • Browse your ticket queues with one-tap views — Assigned to me, Unassigned, Following, Overdue, Due soon, SLA breached, Urgent and more • Read the full conversation and attachments on any ticket • Reply to the customer or add an internal note, with file attachments, CC recipients and @mentions • Change status, priority, assignee, category, product or queue — and assign a ticket to yourself in a single tap • Set a personal reminder, merge duplicate tickets, and close spam • See the engineering work linked to a ticket — Linear issues and Azure DevOps pull requests — without leaving the app • Keep an eye on the team with built-in analytics Hazcheck ServiceDesk keeps your support queue moving from anywhere.