No zip codes worked
I tried zip codes here in South Carolina where I’m at, in North Carolina where my son is, in Florida where my cousin is, and in Oklahoma, Indiana, Utah, Missouri - all over. When it asks me To put a zip code in to confirm they have coverage there - sorry, we…. EVERY TIME! What the what? Not much more useless than that - back to Health Sherpa. Thanks for nothing.
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Great app, Friendly customer service.
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So Simple!
I was able to find coverage for myself and my family in minutes. Highly recommend.
Love the app!
Got insurance and use the app to book my appointments and get my prescription with the free Rx card
Not as east as marketed
Limited information was provided at plan options, question prompts are not as specific as marketed.
Still a little confused after enrolling and disappointed having to call.
Still a little confused after enrolling and disappointed having to call.
Response from developer
Hi Krystal, We apologize if you had a less than 5-star experience. We provide all the necessary information when selecting a plan and make it easy to navigate between the options, but we are always open to feedback on how we can improve our experience. If you are interested, we would love to have you share your feedback directly with our executive team; if you could reach out to our team via email at hello@healthbird.com, we'd love to understand what made your experience not ideal. Thanks, HealthBird Member Experience Team








