Healthy Roster User Reviews

Name: Healthy Roster
Rating: 3.5 (50 reviews)

Healthy Roster

Healthy Roster, LLC

⚽ Sports

🏥 Medical

Top reviews

Most Recent Highest Rated Lowest Rated

Can’t get to work

Every time I try to sign up my iPhone creates a “hard password “ that the app doesn’t approve of. Instead of being able to edit the PW it locks up and won’t allow. Have to keep restarting registration. I also have font increased over entire phone due to presbyopia, but at least half of all parents have this too. SO FRUSTRATING. Now have to attempt to change all my settings for this stupid app the school chose. Definitely complaining in our end of year surveys

maryCntrlFl

3 months ago

Don’t use this app it’s terrible

This app is terrible. I wish my son school would never even use it and they make a requirement. He’s not making the wrestling team because this app is not user-friendly. I wouldn’t recommend this app to anyone. Now a young child won’t be playing a sport because of this app.

healthyRosterisstupid

8 months ago

Amazing

Love this app!

user14639304

2 years ago

Love this app!

This app is excellent! It makes my life much easier, and makes me more efficient throughout the day.

AMichele09

2 years ago

Barely passes as usable

I try to sign in, it doesn’t recognize my email and when I want to reset my password it still won’t recognize it and it’s an email that I had used to sign documents.

Bdubs2323

2 years ago

App is awful

The app will not let me go past the login screen. I have reached out to the developers and no response yet. I wish there was better app to deal with.

Kaniquesmi90

2 years ago

New Update ruined app

Since the new update this app has been garbage. Searching for athletes takes forever and the messages screen will not load the current messages. Typing in the name to find a person to message results in a constant buffering. The app was usable before the update but now it is absolutely useless. Considering how many schools and companies use this app as their EMR it’s surprising these issues have not been assessed or corrected. Part of this app’s purpose is to be able to store and load up important documents like insurance and emergency contact but unfortunately it won’t even do that in a timely manner. Lots of things need to be fixed. It used to be so good too. I won’t be surprised when our school and lots of others switch off of this EMR.

ampATC

2 years ago

Response from developer

Hello, we are so sorry to hear that you're having problems with the new version of the app. Could you please reach out to help@healthyroster.com so that we can help you resolve the issues?

Bugs

Love the new timeline. Unfortunately the bugs have slowed this app to a crawl. SOAP notes crash if you add special tests (special test menu doesn’t scroll), and the note may just crash on its own (will note save)
Drop down menus will disappear, and are slow to appear (workflow is much slower now). Error messages will float in the middle of screen.

NWC2300

2 years ago

Response from developer

Hello, we apologize for any issues you've experienced with the app. The Special Tests issue should have been resolved in version 6.0.9 released shortly after you left this review on March 22, but if you are still experiencing issues please do not hesitate to reach out to us at help@healthyroster.com and we will do everything we can to help resolve them.

Notifications don't clear

App UI is very intuitive and easy to navigate and message with trainers but the notification badge does not clear. It shows I have a notification but every tab and view has been completed. Tried force close and reopen and remains same. No way to understand where this notification is generating from or how to clear the badge.

OldHouse9999

2 years ago

Response from developer

Hello, we're sorry for the confusion around the notifications. That issue should have been resolved in a previous release. If you're still experiencing issues could you please reach out to help@healthyroster.com and we will work to resolve them?

Recovery

This app is good!

kingofnil

3 years ago

Adding New Athletes

Every time I try to add a new athlete from the app it logs me out after I hit submit. I try to log back in to see if the athlete was added but nothing is there.
Other than this, I am having little issues with the app

Natedale999

5 years ago

Signing in

Bro I can’t even sign in with the invitation code and if I don’t sign up my coach is gunna kill me 😅

PapaJim9696

5 years ago

Waste of time, pointless app!

Constantly crashes/ freezes, and that’s if you can even get the app to open. Reviews speak to the level of professionalism and quality behind this app.

TC-in-VA

5 years ago

APP Doesn’t seem to work for me?

I have tried for 3 days and many hours to get their App to work on my iPhone and it will not work. Their support will only email you. They will not get on a phone call or a zoom/ Teams / WebEx/Google call with you and try and debug the issue. I know others have gotten the APP to work but that doesn’t help me. The support person was working with me the second day and then just quit. They tried the third day but no luck so far. Hope you have better luck. I don’t believe it will work!

Will still try!

5 years ago

No add athlete + button

The plus sign appears for one second when I open the app, then disappears. I need to upload sports health forms and can’t add my son.

scmichele

6 years ago

Does this even work?

Doesn’t let me login, and I’ve tried at different hours of the day. I hit the login button and it just sits there. I’m getting text messages at 6am every morning and there’s no way to stop it. We’re reminded of COVID every second of every day, we don’t need reminders every morning at 6am on both email + cell phone waking us up.

Tim Annoyed

6 years ago

Response from developer

We would be happy to help you with your login problems. Please reach out to help@healthyroster.com for assistance. However, to complete the daily screening there is no need to log in to the application. Following the link included in the text message will allow you to complete the screening without providing login information (or using the app). We understand the mental health implications of constantly being reminded of COVID, and that is not the intention of the screening program. Your institution has chosen to implement the screening program to help keep everyone safe and comply with local regulations. If you would like to stop receiving the screenings please contact your organizations administrator and ask to be removed. If you are unable to contact your administrator, replying "STOP" to any of the SMS messages should block any further screenings. Just be aware that this may prevent you from being able to participate in events in person.