No way
The freaking popups
Doesn’t catch every word makes so may mistakes
Response from developer
Hi Pam, we are trying to do better. Since your review we launched Cloud Enhanced captions in version 3.12. In our own tests it makes about a third of the mistakes of our on-device captions in a quiet room, and about half in a noisy one. Your first 30 minutes are free, no plan needed. Update the app, start a session, and tap the cloud icon. If it changes things for you, we'd love to hear it here. Anything else, email support@hearingbuddyapp.com and we'll help. ~ Lilly & Scott
Mostly pushes for paid an
Response from developer
Thank you for trying it, and we hear you on both counts. On accuracy: we just launched Cloud Enhanced captions in 3.12, which in our tests make about a third of the mistakes of our on-device captions in a quiet room and about half in noise. Your first 30 minutes are free. On the upgrade prompts: that's fair feedback, and unlimited on-device captions have always been free and always will be. If you give 3.12 a try, we'd genuinely love to know whether it changes your experience. ~ Lilly & Scott
Worthless
Response from developer
That's fair on 3.11, and we're sorry it let you down. Noisy rooms are exactly what we set out to fix with Cloud Enhanced captions, which launched in 3.12. In our noisy restaurant test it made about half the mistakes of our on-device captions. Your first 30 minutes are free, no plan needed: update, start a session, tap the cloud icon at the top. If it changes your mind, we'd love to hear it. ~ Lilly & Scott
Very useful App
Response from developer
Thanks so much for the kind words, and so sorry about your sudden change. That wound be jarring. To answer your question, all conversations are stored as text. So they take up a very tiny amount of space relative to say a video or even a high-quality photo on your phone. No audio is ever recorded.
Not bad
Response from developer
Thanks for the fair review. Skipped and wrong words are exactly what Cloud Enhanced captions in 3.12 are for. In our tests they're noticeably more accurate, especially when it's loud. Your first 30 minutes are free. We'd love an updated take if you try it. ~ Lilly & Scott
Not free as advertised
It did not pick up the cat screeching which was great but heard heaven instead of have been on my small test.
Biggest downside is that it does not pair with my Rexton Bicore hearing aids
Response from developer
Thank you for the honest review, and we're sorry the ad set the wrong expectation. To be clear about what's free: unlimited on-device captions, no card, no time limit. Buddy+ adds extras like name alerts and summaries. The card prompt comes from the App Store's free trial flow, and you can use the app without ever starting one. On accuracy ("heaven" for "have been"): we just launched Cloud Enhanced captions in 3.12, and the first 30 minutes are free for everyone. Hearing Buddy listens through your iPhone's microphone rather than pairing with hearing aids, so it works alongside your Rexton aids. We'd love for you to try 3.12. ~ Lilly & Scott
Poor word understanding
Response from developer
Thank you for the detailed test, that's really useful. Needing to be two feet away points to microphone pickup: propping the iPhone between you, screen up and uncovered, usually makes a big difference, and we're happy to help you tune it at support@hearingbuddyapp.com. On the words themselves: since 3.07 we launched Cloud Enhanced captions, which in our tests make about a third of the mistakes of our on-device captions in a quiet room. Your first 30 minutes are free if you'd like to give it another try. ~ Lilly & Scott
Too complicated
Response from developer
Thank you for the honest note. The core of the app is one tap: open it, tap Start, and captions appear. Everything else is optional and can be ignored. If you give the latest version another try and something still gets in the way, email support@hearingbuddyapp.com and we'll walk you through it. ~ Lilly & Scott
Flawed captioning
Response from developer
Thank you for the feedback. Two things. Interfering with your hearing aid volume is not okay, and we want to fix it. If you can email support@hearingbuddyapp.com with your hearing aid model and whether Buddy Boost was on, we'll dig in. On captioning: since 3.07 we launched Cloud Enhanced captions, which are noticeably more accurate, especially when it's loud. Your first 30 minutes are free if you'd like to see whether it earns another look. ~ Lilly & Scott
Liar review Revise
Response from developer
Thanks for checking out Hearing Buddy - we do not charge for captions, no hour tracking, it is truly free and unlimited. Name alerts, premium buddies and other features are in our Buddy+ plan but the core live transcription is always private, on-device, and free.
Excellent!
Does not work
Response from developer
So sorry about that, getting stuck on a rating prompt should never happen. Please email support@hearingbuddyapp.com with your iPhone model and iOS version and we'll get you unstuck and fix the cause. ~ Lilly & Scott
Impressive accuracy
A new world for my 93 year old Dad
Response from developer
Thank you! We are glad the app is helping your Dad. More improvements to the app coming soon! 🎉
Trial
Good, not great (yet)
Response from developer
Thank you for the thoughtful review, this one meant a lot to us. Since 2.24 we launched Cloud Enhanced captions in 3.12, which in our tests are noticeably more accurate, especially in noisy places. Your first 30 minutes are free, and unlimited on-device captions stay free with no time limits. Font choices are on our list too. If you give 3.12 a try, we'd love an updated take. ~ Lilly & Scott
I wanna love it
Response from developer
Hi Jackienova! Thank you for the patience and honest feedback. You're right, the Mac to iPhone connection needs work, and making it solid over local connections is an area we've been looking to improve. We want you to love it too. Would you be able to email us (support@hearingbuddyapp.com) more specifics so we can diagnose? Thanks a ton for your support! ~ Lilly & Scott
Not accurate
Response from developer
Update, September 2026: we launched Cloud Enhanced captions in 3.12. In our tests it makes about a third of the mistakes of our on-device captions in a quiet room. Your first 30 minutes are free, and Manage Subscription is in Settings. Hey, thanks so much for the honest feedback. You're right that accuracy has room to grow. We use 100% on-device transcription to keep your conversations private, which can be less accurate than cloud models, but we just pushed more improvements this week and more are on the way. We want to balance accuracy, privacy, and accessibility, and we still have work to do. Also good news on canceling: we just added a Manage Subscription section in Settings to make it simple. Really appreciate you giving us a try! Please reach out anytime at support (support@hearingbuddyapp.com) if there's anything else we can help with.
