
Hearo Care Console
Remote supports for providers
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Free
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About
Hearo Care Console puts everyday remote supports in your hands.
Built for provider agencies and direct support professionals, Care Console brings the homes and individuals you support into one place. Review activity, connect face to face, and keep conversations moving from your iPhone or iPad.
EVERY LOCATION, ONE VIEW
See the locations you support and their recent activity. Open a home to see its timeline, connected devices, and individuals.
CONNECT FACE TO FACE
Start a video call with a supported person or a home’s Hearo device. Native camera and microphone controls keep the conversation simple.
KEEP IN TOUCH
Send direct messages, answer everyday questions, and coordinate through team conversations.
PUT THE DAY IN CONTEXT
Review signals from connected devices, including doors, motion sensors, help buttons, and medication cabinets. See each event alongside the rest of the day’s activity.
RESPOND TO HELP REQUESTS
See active help requests and the location involved. Open the details to begin your team’s response.
KNOW WHAT’S CONNECTED
Find devices by their placement and see the individuals associated with them.
CHOOSE YOUR VIEW
Use the app’s light or dark appearance on iPhone and iPad.
Care Console requires a Hearo account provided by your agency for live services. You can also choose “Explore with sample data” on the sign-in screen to browse fictional locations, activity, devices, individuals, and messages.
Feature availability depends on your agency’s configuration, permissions, and connected equipment. Learn more at hearo.net.
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What's New in Hearo Care Console
1.3
September 23, 2026







