Keeps crashing
Unable to use the app at all, every time it found my location within Hearst Castle…it would crash
DURING/POST-COVID July 2022
You can no longer freely explore the grounds of Hearst Castle so the app is pointless. You must remain with your tour group so you’re only seeing things that are included in your tour. Don’t waste your time, data, storage or battery usage as you’ll just delete it after realizing you can’t use it. lol good luck!
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Ignore the usual complainers
This app is terrific, like almost everyone on here has expressed.
For those complaining about poor reception, etc...it's not the app, its your phone, carrier, and lack of phone settings knowledge. I can tell by the complaints that it's one or all the reasons above.
The app has almost 5 stars for a reason, its easy to use, and definitely a must for receiving their latest travel and ticket information.
Ignore the handful of people that shouldn't have phones if they don't know how to use them.
For those complaining about poor reception, etc...it's not the app, its your phone, carrier, and lack of phone settings knowledge. I can tell by the complaints that it's one or all the reasons above.
The app has almost 5 stars for a reason, its easy to use, and definitely a must for receiving their latest travel and ticket information.
Ignore the handful of people that shouldn't have phones if they don't know how to use them.
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Unusable
This app is basically unusable. At the Hearst Castle itself, cell reception is kind of poor and there are too many people trying to access the Internet at once, so it’s hard to download anything. Every time I open the app it goes to “Checking for New Content” and eventually gets an error with the only option on the error message being to “Try Again”. How about an option to not check for new content all the time or at least function with original content when new content download fails?
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Easy to use and beautiful
I love the interface, the layout, and the overall functionality. The castle was nice, but the app is what made the visit AWESOME
