Heart of Louisiana User Reviews

Name: Heart of Louisiana
Rating: 4.9 (1571 reviews)

Heart of Louisiana

Heart of Louisiana Credit Union

💰 Finance

Customer Experience

Positive experience76.5% of reviews

Neutral11.8% of reviews

Negative experience11.8% of reviews

~ Based on 17 written reviews from the US App Store.

What users say

Summarized from real user reviews of Heart of Louisiana. Based on 1.6K reviews and a 4.9/5 average, it highlights the 5 positives and 3 negatives reviewers mention most about this Finance app.

Positive things

👍Friendly and welcoming staff
❤️Feels like home
👍Great customer service
👍Awesome app
👍Much improved app

Negative things

🐛Slow transaction processing
🐛Pending transactions not clear
🐛App not working

Is Heart of Louisiana Safe?

Heart of Louisiana appears safe based on user ratings. AppsHunter Safety Score for Heart of Louisiana is 98/100.

This assessment is based on 1,571 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.1% of ratings point to a safe experience

1.6% of ratings suggest some concerns

1.3% of ratings point to a risky experience

~ Based on 1,571 App Store ratings for Heart of Louisiana.

Is Heart of Louisiana Legit?

Heart of Louisiana appears to be a legitimate app. AppsHunter Legitimacy Score for Heart of Louisiana is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Great Service

The Heart is a great institution, they always great you when you enter, they always answer any questions.

Wanting to like it

4 months ago

Mobile Depoist

I enjoy this because I don’t have to wait until I come into town to make a deposit. I can conduct business from anywhere and I love it.

chaneybaby

6 months ago

Very kind and thoughtful employees

From the very beginning of my visits to Heart of Louisiana Credit Union, I was always made aware by these employees that I really was welcome and that they sincerely appreciated my visitation . Thank you for your loving kindness and professionalism which surpasses 5 Star ratings!!! Blessings always! I always feel welcomed on every visit. It feels like home!!! ❤️🙏🏽

Helps me start my day

a year ago

Great Customer Service

I’m not sure exactly how your employee training is done-but it is extremely effective. Frequenting several branches and everyone is smiling and courteous!

house eyes

a year ago

Transactions Slow to Process!!

I really am not happy with how long it takes transactions to post to the account.. some transactions take up to 4& 5days!!

MeMaw P

2 years ago

Love Heart of Louisiana

I’ve been with them for over 10 years now and service was always been wonderful

Happy mememer

3 years ago

Just don’t.

Don’t even bank with them. They had been great for so long, and all of a sudden there are more problems then I can stand

Chaos Gresham

4 years ago

Pending Transactions

This app doesn’t show which pending transaction has already been deducted from the balance that it’s showing. Some that are pending are already deducted from your balance that it shows, some aren’t, but the customer nor the teller can tell you which ones. I get charged NSF fees and don’t know why! It’s VERY FRUSTRATING!!!

Triceeboo

4 years ago

Heart of La

This is an awesome application. I have been with "Alexandria U.S.D.A. F.C.U. formally known at Heart of Louisiana F.C.U. I'd recommend anyone to join us as a member because we are so thankful to be part of the heart.

Fullofjoy83