Heartwell User Reviews

Heartwell: Track Health
Heartwell: Track Health
AURALIS NOVA TECHNOLOGY PTE. LTD.

Customer Experience

Positive experience24.4% of reviews
Neutral1.6% of reviews
Negative experience74.0% of reviews

~ Based on 123 written reviews from the US App Store.

What users say

Is Heartwell Safe?

Heartwell: Track Health appears safe based on user ratings. AppsHunter Safety Score for Heartwell is 94/100.

This assessment is based on 3,581 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.1% of ratings point to a safe experience
1.9% of ratings suggest some concerns
4.0% of ratings point to a risky experience

~ Based on 3,581 App Store ratings for Heartwell.

Is Heartwell Legit?

Heartwell: Track Health appears to be a legitimate app. AppsHunter Legitimacy Score for Heartwell is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

If it’s accurate it’s a breakthrough app!!

So far its pretty close to being accurate

Liar

They said it was free but of course they lied. To do anything after they get your information you have to pay.

Interesting application

This app is quite ambitious for a little tool that you can easily carry around and gain insights into your present state of health and wellbeing I don’t know how reliable or accurate it is but I guess it’s worth a shot very cool idea and ingenious idea thank you future you are offering me some rather wonderful elements to help me do things and live a productive respectfully and honorably accomplished in my endeavors and this application will enable me to continue to grow and improve my health and knowledge of my physiology. Cheers!!
Show more

TOP

🔝

THIS IS NOT FREE!

All that’s free about this app is the download. You must pay a minimum of 99 cents to try it, then you’re charged $9.99 PER WEEK to continue to use it. It never even states “in-app purchases” up front. I’m not in a position to pay that when I can get all the info in other ways.

Total Scam

I saw on the ad that this app was free to use soon as I download it. The first thing it wants me to do is pay for a free trial for seven days which makes no sense or I could pay annually to use their app. There’s nothing free and it’s not a lot of money. It’s just the purpose in the false advertising that this app is free. It is not and it’s not right to advertise like that. What else are they lying about? Makes you wonder
Show more

Response from developer

Hi, we completely understand your concern. We offers free basic scans, while premium features require a subscription. Regarding trial charges or refunds, please note that all payments are processed directly by Apple, so developers do not have the authority to issue refunds. You can request a refund directly via Apple’s official page: reportaproblem.apple.com. For any other questions, feel free to contact us at clean_heart23@outlook.com.

Blood Pressure

The App is suggesting 120/75 is high blood pressure condition. There is no link to any chart from AMA or AHA which shows what the range is. Secondly, the diabetes risk and other factors show do not have any notes on how they are being obtained. I understand there are patents behind these but a lay man’s explanation would be useful. There are spelling mistakes in the PDF for cardiac. Need to proof read them. This is great start but your AI sucks.
Show more

Worst app

They don’t reply messages. There’s no opting out button. This app takes a lot of money from people. I don’t recommend using it. Just go see your doctor when you’re sick

Cortes

Cortes

PURE GARBAGE

This app says I have hypertension, yet. My blood pressure is optimal (115/70 range) every time I take it for decades. It says I have a high diabetes risk, even though my blood sugar and triglycerides are always, that optimal levels for decades.
It says I have a higher risk of heart disease, even though I passed a cardiac stress with 14.7 METS on a Bruce Protocol just 3 weeks ago. DO NOT WASTE YOUR MONEY.
Show more

Looked promising

I downloaded this app and tried it out. First of all, after scan none of the numbers from the previous scan changed. Blood sugar value indicator is not in the format I use and you cannot change it. There are no options offered, also Profile does not show your profile. I’ve tried six times and values remain exactly the same. I had hoped to use this as backup to my sensor, but the values don’t change so that won’t work. Deleting the app.
Show more

Response from developer

Hi, thank you for your feedback! Our app uses rPPG algorithms to estimate wellness indicators, which can be affected by lighting, slight movements, and camera quality. The results are for daily wellness reference only and not for medical diagnosis. We are constantly refining our algorithms to improve accuracy. Feel free to send your thoughts to clean_heart23@outlook.com.

Waste of time.

I am a 69 year old male. I entered that on the first day I had the app. Despite that, the profile regularly listed me as a 20 year old female! The Diabetes risk was always listed as high risk while the explanation paragraph called it a low risk. Same with cardiovascular disease risk.
I’m not sure how to account for this but needless to say this app requires much work to do any good.
Show more

Response from developer

Hi, thank you for your feedback! Our app uses rPPG algorithms to estimate wellness indicators, which can be affected by lighting, slight movements, and camera quality. The results are for daily wellness reference only and not for medical diagnosis. We are constantly refining our algorithms to improve accuracy. Feel free to send your thoughts to clean_heart23@outlook.com.

Not free

If they told the truth - I might have purchased the product . But instead it’s a purchased trial - not free. Waste of my time for false advertising of free.

Not accurate

I have a chronic illness and have other devices I wear. Numbers don’t lineup

Not sure

Not sure how accurate this is. Where can I find out the % of accuracy?

Dishonest Advertising

The advertising I saw made it look like the app could measure your blood glucose by holding your finger to the camera. It doesn’t work that way. It only tracks your blood sugar based on data you enter.

Response from developer

Hi, thank you for reaching out! Our latest features and optimizations are now live in the newest update. Please visit the app store to update app to the latest version to enjoy the new experience! If you encounter any issues during or after the update, feel free to contact us at clean_heart23@outlook.com.

Stay away

This app is a rip off and will charge you instantly, despite offering a 7 day free trial. The demo I saw showed the person pointing the phone at their wrist, yet it actually needs a face scan. And all the measurements were the opposite of what is true. Told me I had a high chance of developing hypertension, when I actually have low blood pressure most of the time. Also told me I have a low chance of developing diabetes, when I am already diabetic! I canceled the subscription instantly, yet it tells me I have access to it for the entire year that I purchased. I have to wait until it posts to my credit card before I can dispute the charges, which I fully intend to do! Stay away!
Show more

Response from developer

Hi, thank you for your feedback! Our app uses rPPG algorithms to estimate wellness indicators, which can be affected by lighting, slight movements, and camera quality. The results are for daily wellness reference only and not for medical diagnosis. We are constantly refining our algorithms to improve accuracy. Feel free to send your thoughts to clean_heart23@outlook.com.

Don’t Get This App

Dont get this app. It Told me several time my blood pressure is over 137. Never under I finally went to my doc. App says BP is 143. Dr tested it. It was 124/78. That’s normal for me. Everything else was based on that. Hypertension probability because of big pressure. I wouldn’t trust it again

Subscription & App doesn’t work

As soon as I opened the downloaded App it wanted to charge me a subscription fee and scan my face. When I eventually managed to get to the function to try to take a scan of my wrist, it did nothing. Sometimes it said “calibrating 0%”, but the rest of the time it just said to put my fingers on the camera, which I had already done.
Fake App.
Show more

Response from developer

Hi, we deeply apologize for the confusion! We actually offers free basic scans, while advanced health reports require a subscription. If you had trouble accessing the free features, please contact us at clean_heart23@outlook.com—we’d be happy to help!

Scam

They won’t let you cancel the subscription they still take your money even if you don’t use the app

Response from developer

Hi, we completely understand your concern. The app offers free basic scans, while premium features require a subscription. Regarding trial charges or refunds, please note that all payments are processed directly by Apple, so developers do not have the authority to issue refunds. You can request a refund directly via Apple’s official page: reportaproblem.apple.com. For any other questions, feel free to contact us at clean_heart23@outlook.com.