funkcja szukania
działa raz na moze 8-10 prób, za każdym razem kiedy prosiłam hebe o pomoc w tym kierunku kazano mi skasować i zainstalować aplikację na nowo. wtedy funkcja działa kilka razy i problem powraca. ten sam problem istnieje od 3 lat.
Response from developer
Cześć! :) W celu rzetelnej weryfikacji prosimy o kontakt w wiadomości prywatnej na czacie albo na maila pomoc@hebe.pl.
opravte si appku
Appka vecne nefunguje - nenacitava produkty, ukazuje ze nemam internet pritom ho mam...
Does not work on Wi-Fi
The app does not work on Wi-Fi, displays a message about connection issue
Problém s aplikací
Dobrý den, od poslední aktualizace se mi aplikace nechce otevřít.
Reklamace
Pokaždé,když něco objednám s dávkovačem,vždy přijde ulomené!!!!!
App problems
App is loading for ages, like i'm trying to find one thing and I can't because app keeps loading and loading and nothing happens. I have updated the app but it keeps getting worse !!!!
Zbožňujem! ❤️
Aplikácia potrebuje lepšiu optimalizáciu. Inak všetko v poriadku. Skvelé zľavy.
Love the store, but the app became to laggy
I guess developers try to improve the app but it gets more and more laggy every day. there is delay for every operation I do, it always shows that I have a connection issue, but I don’t, every other app works perfectly. Right now I added a couple of products to my cart, to then find out they were not added. I order from hebe weekly, love it, but this app makes it difficult to shop online.
Show more
Fatalny customer service, przesyłka nie została dostarczona
Moja przesyłka od prawie miesiąca jest zawieszona w próżni. Nikt nie kontaktuje się ze mną w tej sprawie, nie odpowiada na maile i mnie zbywa. Pieniądze z konta zostały pobrane, a sprawa skierowana na drogę sądową.
Dramat !
Ta aplikacja to jakiś żart ! Nie pokazuje aktualnych stanów magazynowych, próbuje zrobić zamówienie , mimo że zgadzam się na częściową realizację zamówienia, nadal cofa mnie do pozycji koszyka , gdzie nic się nie zmienia !! Nawet nie wiem z czego mogę zrezygnować !!Nie chcecie moich pieniędzy okej ! Więc robię zamówienie na super-pharmie ! Tam chociaż wszystko działa i produkty są tańsze !
Show more
Worst performance
Using this app is just pure horror, while browsing for longer time the app just closes…. I have 700+ products in favourites and the same - can’t browse them because the app will just die. Sooooo frustrating! Customer service told me to have less products in favs - really business oriented approach 🤡
Show more
Needs Improvement: Packaging and Pricing
Very poor and low-quality packaging - this is the first and most important issue I would mention about HEBE. I have ordered several times, and each time my items arrived in an unnecessarily large box. The products could easily be packed in a smaller package and arranged properly to prevent movement and damage. Instead, the packaging feels careless and wasteful.
The protective materials are also very low quality. Inflated plastic wrapping is used excessively, and in my opinion, it is completely unnecessary and environmentally unfriendly. This is something I would change immediately - better packaging choices would improve both customer experience and sustainability.
The second issue is pricing. I understand that when a company becomes more successful, prices may increase. However, some of the current prices seem exaggerated and unreasonable compared to similar products on the market.
Overall, I believe there is significant room for improvement, especially in packaging efficiency and pricing strategy.
The protective materials are also very low quality. Inflated plastic wrapping is used excessively, and in my opinion, it is completely unnecessary and environmentally unfriendly. This is something I would change immediately - better packaging choices would improve both customer experience and sustainability.
The second issue is pricing. I understand that when a company becomes more successful, prices may increase. However, some of the current prices seem exaggerated and unreasonable compared to similar products on the market.
Overall, I believe there is significant room for improvement, especially in packaging efficiency and pricing strategy.
Show more
Úžasné slečny v prodejně na Černém mostě
Dnes 7.2.jsem nakupovala v tomto obchodě. Takto milý kolektiv tří kolegyň je v našich obchodech spíše výjimkou. Ochotné, usměvavé, dokáží doporučit. Děkuji a gratuluji Zaměstnavateli.
top drogerie
rychlé doručení, velký výběr, příznivé ceny ❤️
Uzywana pomadka
Zakupilam online pomadke, w paczce dostalam owa pomadke ale niestety byla ona uzywana. Widac, ze wysylane produkty nie sa w ogole sprawdzane pod katem jakosci.
Nedoruceny tovar
V objednávke mi chýbala maska na tvár a odozva žiadna!!
kity
Prečo je to už iba po poľsky??
Hrůza
Balík přišel v hrozném stavu, vylité tekuté mýdlo
Top
Super
English
Please add English language option
