Buen banco
Me gusta como funciona
In need of an upgrade
App could use some updating. Not entirely user friendly, especially to pay my car note. Would like to see some more modern integrations as it is now quite outdated.
My H.E.B. Store
Has always been there for me and my family.
Me gusta HEB Federal Credit Unión
Porque es mi Banco oficial aún cuando no hay una sucursal en Midland Texas
AWESOME APP!!! So user friendly!!
THANK YOU for a rockstar app that makes banking soooo simple!! 🤩🤩🤩
Great service
I have been with H‑E‑B credit union for many years and have always had great service and prompt attention to any matter that comes up GusG87
Phone number not working
The app is great and really convenient when it works, I’ve not really had issues before. Recently I had to get a new phone but I kept my number. When I re-download the app and tried to login and go through security steps the mobile app double dials the country code on my number making useless and unable to reach me, this doesn’t happen with the web-based website though
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Zelle
Every time I hit the more button on the bottom right, the app kicks me out
Don’t use HEBFCU
HEBFU is probably one of the worst banks ive ever used. Their answer to every problem is freezing your account. I will be changing banks from them. This app is supposed to be helpful and it just caused them to freeze my account on a friday night saying they wont have a representative to unfreeze my account til monday morning. I work at a job 8-5:30 where i cannot use my phone and they are very strict. All of this is absolutely crap. All because of heb’s crap policies. Do not bank with heb and do not use this app. This app froze my account for no reason and the bank is prolonging it. My hard earned money isn’t accessible and idk when I’ll be able to access it again.
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Crashing
selecting bill pay causes app to crash
Always something
App load times not very good
Friday-Sunday no description of purchases
They don’t know much about zelle I have a problem as I changed my number and the app wants to text my old number to verify, called for help which you can never get the same day or on weekends and got an it’s new I’ll call you back with an answer that I never got. I’m still waiting by the way!The answering service is useless they can’t help you with a lot of issues.
I only continue to endure them because I’m too lazy to go somewhere else and set up a new account. But that day is surely coming! The only benefit I see is if you need your mo eu faster, you usually get your check deposited Wednesday evenings. Save yourself a headache bank somewhere else.
Friday-Sunday no description of purchases
They don’t know much about zelle I have a problem as I changed my number and the app wants to text my old number to verify, called for help which you can never get the same day or on weekends and got an it’s new I’ll call you back with an answer that I never got. I’m still waiting by the way!The answering service is useless they can’t help you with a lot of issues.
I only continue to endure them because I’m too lazy to go somewhere else and set up a new account. But that day is surely coming! The only benefit I see is if you need your mo eu faster, you usually get your check deposited Wednesday evenings. Save yourself a headache bank somewhere else.
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Worst banking app ever
Don’t have Zelle yet. Difficult to update profile info. Bill pay is a horrible experience. UI is from 2008.
Great customer service
My pleasure to speak to my representatives because they are very helpful and they are very happy to work with me. Thank you very much.
Transactions dont post on weekends!!!
HEBFCU app horrible, Friday afternoon all the way til Monday morning no transactions will show up so you don’t know how much you are spending until Monday afternoon when all the transactions kick in.
Auto check picture capture
The addition of that feature made the app much better and user friendly thank you!
External transfers
I wish you could make external transfers from the mobile app.
Great app
App is great now, with the addition of Face ID support.
Great
Fantastic!
Great app for my accounts
I like the appearance of the app and all the services that are available on the app. I like the ability to pay bills and deposit checks. Very handy and easy
Check deposit
Great app, but the mobile check deposit stopped working with the newest version of the app
