Needs update
Needs update with more information. Especially since rate structure change.
Bug fix broke app aug 2024
Billing history crashes app after update on prepaid account, very annoying forced to use website on computer.
Can’t enter password
You have to have at least 8 characters and a special character but can’t enter the whole password on the app . So it’s impossible to log in. This needs to be fixed
Stored user info incorrect 5 seconds after closing app
I closed this app after a payment I attempted to make was still circling after 5 minutes (had all bars and full wi-fi signal on my band new phone). All my user info was stored and got me into the app to make the payment, but when I closed it and reopened to try again, the app said all my info was incorrect. This after a whole ordeal trying to log in to their “new” and “updated,” “user-friendly” website. The issue continues after trying several times and even deleting the app and reinstalling. I’m really disappointed in Horry Electric right now. All I wanted to do was pay my exorbitant (for no apparent reason) bill.
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It works but outdated UI
The user interface looks like it’s from iPhone 4 era. Kinda outdated.
