Helios Fitness & Nightlife CRM

Helios 2.1 is our biggest update yet, with new ways to run your gym, studio, spa, or venue from your phone. PULSE AND ASK HELIOS • Pulse: a daily feed of what needs you, like new leads who haven't booked and classes with open spots, with the follow-up already drafted. Nothing sends until you hold to approve. • Ask Helios: ask about your business by text or voice and see the sources behind every answer. Answers in progress follow you to the Lock Screen and Dynamic Island. STAGES • See who is at each step of your customer journey, how long they have been there, and what your automation sends them next. Pulse and Stages light up when Mindbody, Mariana Tek, or fitDEGREE is connected. CALLING ON YOUR BUSINESS NUMBER • Incoming calls ring like a normal phone call and show which location was dialed. • Call out from the Dial button so your personal number stays private. • Listen to voicemails and read their transcripts. • After a call, send a follow-up text, add a note, or create a task in one step. • Better audio routing, including Bluetooth headsets. TASKS • A Today list of follow-ups for you and your team, with due dates and assignments. • Turn any message into a task, and catch up on everything due in one quick pass. • Ask Siri to add a task, list what's due today, or complete your next task. A SMARTER INBOX AND CONTACTS • Chats, Calls, and Tasks together under one Inbox tab. • Bookings, visits, purchases, and membership changes appear right in the conversation. • Contact cards show the full story from your booking system: memberships, class packs, intro offers, and visits from Mindbody, Mariana Tek, and fitDEGREE, and VIP status and lifetime spend from Tablelist. • See which automations a contact is in and remove them in a tap. PERFORMANCE • Messages, new contacts, revenue from messaging, and your lead funnel, charted by day and compared to the period before. Share a snapshot with your team. WIDGETS AND SIRI • The Briefing widget lists conversations waiting on a reply, tasks due today, and missed calls. • The Inbox widget shows unread messages, new leads, and assigned threads on your Home Screen and Lock Screen. • Ask Siri "What needs me in Helios" for a quick briefing. A NEW LAYOUT • The tab bar is now Inbox, Contacts, Stages, and Pulse, with Dial in the round button. • Settings live behind your avatar on every tab, and switching locations is one tap on the inbox name. Plus fixes and performance improvements throughout.