Wenn es funktionieren würde
Cannot be used without account
Edit: just let people use the app without an account with just reading access.
Response from developer
That is correct. To ensure the safety and quality of our community, we require users to create an account. In the past, we have found it difficult to monitor the platform effectively without this requirement, leading to instances of inappropriate content. Requiring an account helps us maintain a positive, high-quality experience for all aurora chasers.
Please fix
Please look into this!
I live in Iceland and am a guide all over Iceland. Last night (this morning sep 6 at 4am) we had wonderful aurora in the capital area but app would NOT allow me to report it or share photos stating none could be visible at this time. Please look into this!
Response from developer
Thank you so much for using the app over the years, I’m really glad to hear you’ve enjoyed it! I’m sorry you weren’t able to report your aurora sighting. The report feature is based on probability calculations, and since your sighting happened at an unusual time, it may have slipped through the system. I have checked the activity during the date and time you mentioned, the aurora oval passed at 03:30 am and the activity was weak which could be the reason why it won't allow you to report it. I have been thinking about the possibility and we have had non-aurora photo reported in the early morning in the past while I aim to make the calculations as accurate as possible, there can occasionally be small gaps. I’ve already made a little tweak to improve this, and I truly appreciate your feedback and support. I’d be grateful if you could consider updating your review, and I look forward to seeing more of your aurora reports in the app! And do not to reach out to me at contact@hello-aurora.com if you encounter any issue. I would be more than happy to hear from you. Wish you best best aurora season ahead!
Requires registration
That means immediate deletion.
Fokking fáviti!!!
Not working
Response from developer
Thank you for reaching out and sharing your experience. We truly appreciate your patience and apologise for the delayed response. On the day you add the review, our app experienced a surge in traffic, which briefly caused some service disruptions. This might have been the reason for the issue you encountered. We’d love to investigate further and assist you in resolving this. Please feel free to contact us at contact@hello-aurora.com, and we’ll be happy to help. Thank you for your understanding, and we’re here to ensure you have the best experience possible.
