Hello Bistro User Reviews
Customer Experience
~ Based on 31 written reviews from the US App Store.
What users say
Summarized from real user reviews of Hello Bistro. Based on 607 reviews and a 4.7/5 average, it highlights the 7 positives and 23 negatives reviewers mention most about this Food & Drink app.
Positive things
- 👍Great food quality
- 🥗Excellent salads
- 🍔Delicious burgers
- 💡Easy to customize salads
- 💰Affordable prices
- 👍Good for office orders
- ✅Works for some users
Negative things
- ❌App is clunky and frustrating
- ❌App is slow and cumbersome
- ❌App is terrible and broken
- ❌App is outdated
- ❌App doesn't save login info
- ❌App doesn't save payment info
- ❌App doesn't save addresses
- ❌App loses order information
- ❌App times out frequently
- ❌App has checkout issues
- ❌App has loading issues
- ❌App has login issues
- ❌App has profile creation issues
- ❌App has reordering issues
- ❌App doesn't work for online ordering
- ❌App doesn't work for gift cards
- ❌App doesn't work for Apple Pay
- ❌App doesn't work for coupons
- ❌App has delivery fee issues
- ❌App has location selection issues
- ❌App has map issues
- ❌App has payment failure issues
- ❌App has order completion issues
Is Hello Bistro Safe?
Hello Bistro appears safe based on user ratings. AppsHunter Safety Score for Hello Bistro is 93/100.
This assessment is based on 607 user ratings, with an App Store average of 4.7/5.
Safety Analysis
~ Based on 471 App Store ratings for Hello Bistro.
Is Hello Bistro Legit?
Hello Bistro appears to be a legitimate app. AppsHunter Legitimacy Score for Hello Bistro is 85/100.
Based on 85 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I paid around $16 for a ceaser chicken wrap with extra chicken and it was the size of a jumbo hot dog. Had about 1 cup of lettuce and one order of chicken. The workers there could care less when I asked about what I paid $16 for and the laughed and shrugged their shoulder. They don’t care. Never again this place is run by local teens that don’t care and realize this job doesn’t mean anything and they could quit at any time without needing it on their resume. What a shame and rip off
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Because it’s trash. Several times, after selected a “required selection” the app would not advance my order. None of the info fields auto populate. And it took multiple times to enter payment information even though it was correct from the first try. Outsource this to a different app developer next time.
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Forbes store is the best I won’t go to any other Christian should be the manager he is great
I’m obsessed with the super burger! And don’t get me started on the fries. So darn good!!!! And the prices are affordable! The salads are fresh and favorable. My office loves ordering from here. Try it. You won’t be disappointed!
I love the food. Its great. The app is clunky and frustrating. I use it but its painful. Some days it just doesn’t work. It loses information and struggles to move from the menu to the payment screen. Some days it times out and other days it loses the information from one scree to the next.
Whenever I try to order on mobile it goes to a black white screen and stops loading
What’s the point of saving my card if I can never use it as check out? Why have saved orders when they never work to re-order from? I would love to eat here more but this app makes it so frustrating.
Love this place. Best salads
They truly make the best salad because you get to pick all the ingredients and they have healthy quality items I love that they mix everything together instead of just putting it on top every bite is so good u don’t even need dressing
Slow and cumbersome to use. Can't use Apple pay
You app is terrible. It forgets my address, fails, and some days just goes on vacation. It would be equally effective for you to hire people to answer the phone who speak a different language. I hope you fix it bc I love your salads and your food.
App is straight forward but glitches and causes you to need to redo your order over and over.
Love that it’s easy to customize my build your own salad and then reorder and not have to select a million things every time lol
The map doesn’t work sometimes and payment will occasionally fail to go through even with multiple cards
Both their app and website allow you to add a bunch of things to your cart but then when you try to go to the cart to check out there is a Please Wait message that spins for about 10 minutes before it times out and says to try again. This has happened to me on more than one occasion
Online ordering is not working. The only location that works is a location in Pennsylvania when I only live 3 minutes from a location in Ohio. It says “location not found” when I type in my city. This needs to be fixed.
I love hello bistro and order online once a week. I’ve yet to successfully sign in on the apple app even though I can sign into the website ordering system and via the android app.
Order online - save yourself a headache the app never a works! It’s so bad that for two years I have tried to change my password, and it never works “at this time”
The app never saves login info (even when you click “remember me”). It’s very clumsy and confusing when it comes to reordering. All of that I can deal with, but the worst is it doesn’t let you use gift cards unless it’s for the whole balance. I have two $5 gift cards I cannot use if I order online.
This app is trash. Totally broken.
