Hello Piano User Reviews

Customer Experience

Positive experience49.0% of reviews
Neutral6.4% of reviews
Negative experience44.6% of reviews

~ Based on 1,432 written reviews from the US App Store.

What users say

Is Hello Piano Safe?

Hello Piano: Learn How to Play appears safe based on user ratings. AppsHunter Safety Score for Hello Piano is 88/100.

This assessment is based on 12,722 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.0% of ratings point to a safe experience
5.1% of ratings suggest some concerns
10.9% of ratings point to a risky experience

~ Based on 12,722 App Store ratings for Hello Piano.

Is Hello Piano Legit?

Hello Piano: Learn How to Play appears to be a legitimate app. AppsHunter Legitimacy Score for Hello Piano is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great stuff but one problem

After the Sixth day you cant do 14 day plan unless you pay but no for most games in game piano is very useful use instad of simple piano if you dont have a piano/keyboard

Are you busy because it’s the best😍

In a few seconds, I am airplane in the winner🏆

Great Piano Fun

I was on Instagram, and I found a very friendly man who looked like an orchestra conductor talking to the camera. I had volume on my phone turned way down, so I raised the volume to hear what this conductor was saying. He was telling the Instagram audience they could learn something by only practicing five minutes a day. I had to learn more; so I kept on listening, to find out exactly what I would learn. I discovered this was an advertisement for learning the piano. My father was quite an accomplished pianist, so I thought this would be a nice, private way to learn piano, just like my father. In my younger years my father gave me some beginning lessons, and I read a beginning book on music basics. So I managed to get through some of the starting questions the app started me on. To find out exactly which level I could start at. Now I’ve started on my piano lessons. I’m very excited to start practicing on some of the pianos, keyboards, and organs my father always practiced on. I shall report back after some months from now, to report on the progress I’ve made. Practicing, and learn piano on Hello Piano app.
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Testing review

Day 1

Doesn’t work on landscape

This app doesn’t work in landscape only portrait mode

Not sure yet

So far so good

love piano

it’s my favorite anstoment I love it because you can make music different ways

Can’t log into app

I signed up and paid then downloaded app and it wants me to sign up again. Can just log in. Want to cancel it now and can’t

Speed

A bit fast

Bad

I was was charged $19.99 for the subscription and an additional $14.99 for a Note Pack without realizing I was purchasing a separate product. The app also failed to recognize my Yamaha digital piano, even though the same piano works perfectly with GarageBand via USB MIDI. Customer support canceled my subscription but refused to issue a refund despite advertising a 30-day money-back guarantee. Very disappointing experience
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Great way to learn

I recommend this. At 1st I couldn’t find the app. Support helped me so I don’t have to cancel.

Fun but

I had a lot of fun playing this but the scale lines are not dark enough I found it hard to know which line or space the note was on.

Testing review

Day 1

Great service

Customers service is amazing

This is the fun

It helps me write songs play piano

Excellent customer service

Just want to share that they have excellent customer service. I had a billing issue that was resolved in a timely manner without a lot of back and forth and their rep was super nice. 10/10 - would recommend.

Confusing and frustrating

Once starting the free trial, if you log out the only way to use the app is to start a trial again. I couldn’t log in to cancel. I couldn’t stop payment. My bank started marking this as fraud. This app should have clear access to the login on the home screen. I shouldn’t have to seek customer service in order to find account access. I am frustrated at the loss of $140 since opening the trial. I am confused as to why this was so hard to cancel without customer service.
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LOVE IT!

I just got started but I love it all ready!

Scam

Charged my account two months after cancelling my subscription. I checked to make sure I hadn’t made a mistake: I clicked on Manage Subscription in the app, and was sent to a page that said “no active subscriptions found”. Still waiting for them to respond to my email about reversing their fraudulent charge. Next step is reporting them to the authorities.
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Not intuitive

This is a difficult app, not intuitive and doesn’t give you the sheet music to practice