Hello Piano User Reviews
Customer Experience
~ Based on 1,426 written reviews from the US App Store.
What users say
Summarized from real user reviews of Hello Piano. Based on 13K reviews and a 4.4/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Music app.
Positive things
- 🚀Great for learning piano
- 👍Helpful for beginners
- 👍Teaches music theory and note reading
- 👍Fun and engaging games
Negative things
- 💰Expensive subscription fees
- 🔒Requires subscription to access full features
- 🔒Limited free content
- 🐛Glitches and bugs
Is Hello Piano Safe?
Hello Piano: Learn How to Play appears safe based on user ratings. AppsHunter Safety Score for Hello Piano is 88/100.
This assessment is based on 12,709 user ratings, with an App Store average of 4.4/5.
Safety Analysis
~ Based on 12,709 App Store ratings for Hello Piano.
Is Hello Piano Legit?
Hello Piano: Learn How to Play appears to be a legitimate app. AppsHunter Legitimacy Score for Hello Piano is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
So far so good
it’s my favorite anstoment I love it because you can make music different ways
I signed up and paid then downloaded app and it wants me to sign up again. Can just log in. Want to cancel it now and can’t
A bit fast
I was was charged $19.99 for the subscription and an additional $14.99 for a Note Pack without realizing I was purchasing a separate product. The app also failed to recognize my Yamaha digital piano, even though the same piano works perfectly with GarageBand via USB MIDI. Customer support canceled my subscription but refused to issue a refund despite advertising a 30-day money-back guarantee. Very disappointing experience
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I recommend this. At 1st I couldn’t find the app. Support helped me so I don’t have to cancel.
I had a lot of fun playing this but the scale lines are not dark enough I found it hard to know which line or space the note was on.
Day 1
Customers service is amazing
It helps me write songs play piano
Just want to share that they have excellent customer service. I had a billing issue that was resolved in a timely manner without a lot of back and forth and their rep was super nice. 10/10 - would recommend.
Once starting the free trial, if you log out the only way to use the app is to start a trial again. I couldn’t log in to cancel. I couldn’t stop payment. My bank started marking this as fraud. This app should have clear access to the login on the home screen. I shouldn’t have to seek customer service in order to find account access. I am frustrated at the loss of $140 since opening the trial. I am confused as to why this was so hard to cancel without customer service.
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I just got started but I love it all ready!
Charged my account two months after cancelling my subscription. I checked to make sure I hadn’t made a mistake: I clicked on Manage Subscription in the app, and was sent to a page that said “no active subscriptions found”. Still waiting for them to respond to my email about reversing their fraudulent charge. Next step is reporting them to the authorities.
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This is a difficult app, not intuitive and doesn’t give you the sheet music to practice
Day 1
It’s engaging and challenging, but SLOWLY I’m getting it!
Un très bon outil
Hello I was trying to reach out to someone to see if I could stop being charged 39.99. I filled out a form to get in contact with someone but never heard back. I would appreciate it if someone got back to me soon to get this fixed. Thank you.
You little freaking liars it’s say in the description for the app that it is free !!! But then you download it select all your stuff and then oh wait do you want to start. Free trial or pay $39.99 a month like bruh what a scam 1 star
