HelloChat User Reviews

Top reviews

Not good for Richmond night maket

Doesn’t work with Richmond market h less you transfer money 1-2 days in advance

Response from developer

Hi Andrey7, thank you for taking the time to leave us your feedback! You can also go to our booth in the Richmond Night Market for an instant top-up. If you have any questions or concerns, please feel free to contact us at support@hellochat.com, we are always happy to help!

Not intuitive when using US financial institutions

Downloaded app and added my card to pay at the night market. For most other apps this would be enough to start using it immediately (Venmo, Apple Pay, cash app etc.) but not the case. I’m usually tech savvy and couldn’t figure out what was wrong and FAQs didn’t answer my questions. I reached out to support recently to try and get a better answer to decide if I give it another go or delete completely. For reference I use a large American banking institution.
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Response from developer

Dear Jjua1151, thank you for taking the time to leave us the comment. We are sad to know that your experience with the app was not satisfactory. We only accept Interac e-transfer for the eWallet top-up at the moment and more payment options will be accepted later. If you have any questions or concerns, please do not hesitate to reach us at support@hellochat.com for prompt assistance. Thank you!

HelloChat

HelloChat was quite nice to use when we were at the Richmond Night Market! It showed coupons and provided a way to pay without cash.

Response from developer

Dear keelyli , thank you for sharing your feedback. We are glad to hear that you enjoy using HelloChat! We will continue adding more features and functions to enhance the user experience. Feel free to reach us at support@hellochat.com If you have any comments, concerns, or suggestions you wish to share, we are happy to hear more from you!

Easy even for non app folks

Loved this app too much...

Response from developer

Thank you for trying our app and leaving a review. We are always happy to receive feedback on our app. Thank you again for using HelloChat, your day-to-day app. Kind regards, HelloChat Support Team

Easy!

Easy to use and very reliable.

Response from developer

Thank you for trying our app and leaving a review. We are always happy to receive feedback on our app. Thank you again for using HelloChat, your day-to-day app. Kind regards, HelloChat Support Team

Amazing app

Supporting this app is worth it.