HelloTask User Reviews

HelloTask
HelloTask
HelloTask Pte. Ltd.

Top reviews

Complain against Relationship Manager

The maid didn’t arrive , Hello Task must pay back my money . The RM doesn’t pick up my call or pay back . Bad service

Fraud, Unsafe and dangerous

⚠️ Beware of HelloTask ABSOLUTELY UNACCEPTABLE & DANGEROUS EXPERIENCE

I am writing this to warn anyone considering using Hellotask. This Friday (after a sudden rescheduling from Wednesday), they sent a maid named Ruma Aktar to my home in Kalabagan, and it was an absolute nightmare that left my family feeling completely unsafe.

Her behavior went far beyond "impolite". She was highly erratic, hostile, and aggressive from the moment she walked in. Her volatile conduct and open confrontation made her look like an immediate threat to our personal safety. We felt incredibly vulnerable in our own home and had to ask her to leave due to her unstable behavior.
To make matters worse, Hellotask's customer support is nonexistent. We tried contacting their number multiple times immediately after the incident, but they completely ignored our complaints after an initial reply. Sending an aggressive, unpredictable stranger into someone's home and then ghosting them when a safety issue arises is completely negligent. I stay out of town and was in a videocall with my family when this was going on. It left me extremely worried.

This is the second time i have faced this issue with them. The first bad experience being a couple years back after which i had stopped using there service. Do not trust this agency if you care about your safety and peace of mind. The google reviews will tell you more.
Show more

Do not take their service!!

I have taken their service for one month, they provided someone who doesn’t work properly, is very slow, when complained they didn’t change even when before taking the money they said they would. They are slow in responding, I get refund from them but it’s been almost a month they are not sending the money back even and stalling us.
Show more

Otp not received

Requested otp on Graeme phone but did not receive otp

MC

Requested OTP on Robi number, never received, hence unable to use the app.

Not worthy. Poor service

Ì used to have this service early 2022 and it was okay then. Now ordered 2/3 times. Service is very poor. ETA shown in apps change frequently and you can’t even cancel after they delay for hours. No call center. There is stupid chat system but no one bothers to answer. Not recommended

Worst

One of the worst app ever
None of the technical team or management team have any clue what they are doing

HelloTask App

The app was good in getting me connected to a maid. The maid was good but the app is very limited and not helpful. There is no phone number where we can call and talk to anyone. Everything is through a chat line which is not very responsive.
The cookups app and the Sheba app are much better and have real humans we can call and talk to. Something HelloTask may want to check out. My 4 star rating is for the good work done by the maid. I would give 5 stars if the app was better.
Show more

Very good service and app

I have tried this app and have to say the service is very good. Though a little bit slow on communications but the service is top notch.

Cant pay bill

I have been complaining about the same problem for weeks. In iphone I can’t pay bill within the app and for that next day i can’t make order. Worst app.

Unsatisfactory service

Great idea but terrible execution so far. They never have a maid available or they say they’ll send me somebody and then cancel after I wait for 2 hours!

Very bad service

HelloTask holo E-orange r e-valy ar moto fraud company taka nia manush k harrare kore never trust this type of site they are fraud. Sadahoron manus ar taka maira daowar scam. Never trust them & nener pay them advance

Worst service provider

For the last few days couldn’t connect to any maid. The app shows maids are free. Even when there were 14 maids available I couldn’t connect to anyone. Pathetic service providers. The WORST!

Couldn't use

Downloaded to use for the first time, said fire something uid already taken. Huh?

Found the app stil Unsatisfactory

Many of us searching for maid to help out the members who are at home. Now if u guyz asked for a maid’s id number when to end the task . How it will be possible to give the maid’s id from office . If Home members may forgot to inform us that maid has left then whats the way to end the task
N after log out im not able to log in. N also ur social media expert is not available all the tym.
Show more

Lack of functionality

I’ve sing up successfully. Didn’t added my address first time. Then after few days I try to add my address but app response that my session is expired. But I don’t have any option to login again. Not even can sign out from the app.

Toy app

Doesn’t work.

Can’t create account!

It’s not sending verification code to my phone number & showing ‘invalid token’ message! Can’t create account

Doesn’t work

I tried to signup but this apps doesn’t work. Something went wrong.