Helm by TechSee
Whole-Home Tech Assistant
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Free
About
Premium home tech support. Show it. Solve it.
Helm brings a more personal support experience to your connected home. From Wi-Fi trouble to a device that won’t connect, get AI-powered assistance that helps you understand the problem and work through it with confidence.
Show, don’t struggle to explain.
With Show & Fix, use your phone’s camera to show your router, cables or device setup. Give Helm a clearer picture without needing to know the technical terms.
Natural conversation. Clear next steps.
Talk to your AI assistant or use chat. Ask questions as you go and get step-by-step guidance based on what you show and describe.
Support focused on your home.
Move beyond generic troubleshooting tips with guidance tailored to the issue and setup you share—helping you understand what to check, what to try and why.
Less guesswork. More confidence. Home tech support, made personal.
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What's New in Helm by TechSee
1.1
November 7, 2026
This update makes getting help with your home connection smoother. • Pick up where you left off: if your support case was passed to a specialist, Helm now offers to resume your session. • Clearer wording when you ask for a call back. • A cleaner conversation summary, with the assistant's words appearing in step with its voice. • More reliable speed tests. • When you show Helm a device with your camera, clearer guidance if the camera is too close. • Easier-to-understand microphone status, and ending a text-only chat no longer asks for microphone access. • Stability and security improvements.
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