Very dissatisfied, disappointed & disgusted customer!!
I’ve been a subscriber to Hemmings Muscle Machines for nearly 20 years, and have been getting the digital versions for 13 years. I’ve always loved the app… until the latest update. Even though my issues were downloaded, I now cannot view them offline. I’ve tried restarting my iPad, deleting, reinstalling & redownloading my issues (even flipping through each page) to no avail. Even worse, 2 of my back issues (December 2013, June 2017) have disappeared completely from the archive-there’s an empty spot. I’m a very patient individual & hate to complain, but this is unacceptable!! Come on now, I paid for those issues. I really hope this is resolved, because this will be enough for me to cancel my auto renewal subscription. 😡
Update: Now this app won’t even F🤬ing ope! How worthless can it be?! I’m so done with it!!!
Update: Now this app won’t even F🤬ing ope! How worthless can it be?! I’m so done with it!!!
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Very dissatisfied, disappointed & disgusted customer!!
I’ve been a subscriber to Hemmings Muscle Machines for nearly 20 years, and have been getting the digital versions for 13 years. I’ve always loved the app… until the latest update. Even though my issues were downloaded, I now cannot view them offline. I’ve tried restarting my iPad, deleting, reinstalling & redownloading my issues (even flipping through each page) to no avail. Even worse, 2 of my back issues (December 2013, June 2017) have disappeared completely from the archive-there’s an empty spot.
I’m a very patient individual & hate to complain, but this is unacceptable!! Come on now, I paid for those issues. I really hope this is resolved, because this will be enough for me to cancel my auto renewal subscription. 😡
I’m a very patient individual & hate to complain, but this is unacceptable!! Come on now, I paid for those issues. I really hope this is resolved, because this will be enough for me to cancel my auto renewal subscription. 😡
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Muscle machines app
This app doesn’t even load. After waiting 10 mins, it does nothing. Happy to take my money and have loads of magazines and I can’t get In to read them anymore.
Very Uni pressed.
Very Uni pressed.
Have to refresh each renewal
Love the magazine but it gets more difficult to use. Can’t read newest issues after each renewal. App asks you to
“Restore” purchases. I do that but they don’t restore immediately. Now they don’t at all. Asks for password. Which password? iTunes? Then it asks for Apple password. Still doesn’t restore. Also all issues are locked. I paid for them! Why are they locked?
“Restore” purchases. I do that but they don’t restore immediately. Now they don’t at all. Asks for password. Which password? iTunes? Then it asks for Apple password. Still doesn’t restore. Also all issues are locked. I paid for them! Why are they locked?
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Poor Customer Service
Hemmings seems to be the only major magazine that does not forward subscriptions, and then to obtain missed back issues they charge almost double the newstand rate. Terrible service, especially for collectors trying to keep each and every copy. Even "People" magazine forwards their copies.
