Herald Sun. User Reviews

Customer Experience

Positive experience8.2% of reviews
Neutral5.4% of reviews
Negative experience86.4% of reviews

~ Based on 147 written reviews from the US App Store.

Is Herald Sun. Safe?

Herald Sun. does not appear safe based on available data. AppsHunter Safety Score for Herald Sun. is 42/100.

This assessment is based on 274 user ratings, with an App Store average of 2.0/5.

Safety Analysis

0.0% of ratings point to a safe experience
0.0% of ratings suggest some concerns
100.0% of ratings point to a risky experience

~ Based on 1 App Store ratings for Herald Sun..

Is Herald Sun. Legit?

Herald Sun. appears to be a legitimate app. AppsHunter Legitimacy Score for Herald Sun. is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Still Room for improvement

Been using for several years now and has improved over time. There is a bug where once you’ve bookmarked an article, if it can’t be found you can’t see anything else you’ve bookmarked. Its most frustrating and requires deletion of the app and reinstall to reinstate, but the the same thing can (and will) happen again.
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Navigation and Classification

Maybe I have missed something. I open the app every morning and cannot understand why Top stories does not have a sunset date. On Wednesday still seeing stories from Sunday. Suggest a latest news tab to see what is breaking. Surely one shouldn’t have to open today’s paper to get the latest.

Stale news

Honestly sick of this app. The so called Top Stories appear for days and the latest news is nowhere to be seen. I want up to date stories, not news that’s three or four days out of date!

Poor App Upgrade

Congrats on losing a customer! Your latest upgrade excludes my IPad usage. Rather than buy a new iPad, I’ll cancel subscription. 🤬

Very poor effort.

Who ever dreamt this up ought to be fired. Almost impossible to find today’s news. Is someone planning on trying to match it with the World News. Who cares about items that are 2 months old. We are in Victoria Australia in the middle of a pandemic and you fools make it near on impossible to find an up date. READ THESE COMMENTS AND FIX IT. LIKE PUT IT BACK THE WAY IT WAS.
Just a money making grab. No consideration for long term older customers. Who have no need for the new fangled features and I find it insulting to be continually reminded that I am of no real value to an organisation that I have dutyly supported for over 60 years. That is right and now confined to the scrap heap. I will certainly advise all my associates of the shocking treatment I now get. Douglas MCLEAN.
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How do you print out an online article

Impossible. And when you go to actual “Today’s Paper “ article you want is not there

Update has wrecked the platform

The new update has made it difficult for me to read the articles I’m interested in. For example under the ‘AFL’ tab there is no option to read the subtopics such as SuperCoach, Local footy and AFLW
This was what I liked best about the app
Very disappointed with the update and will have to cancel membership at the end of the month if it stays like this
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Rhett

The puzzle section lets it down now can’t share it very disappointed

Scrolling not smooth

Even with the update the scrolling hasn’t been fixed does not scroll smoothly.

Why why why

Why do I have to put up with videos starting automatically. So annoying. Please give us a way to turn them off

Good

Very interesting and updated early on the afl SuperCoach

Works fine

Read the best paper in Australia

Comments

The comments section seems to be repeating itself.
I enjoy reading them but as I go through them, I find repeats.
Why is that happening?
The app has improved but still lots of work to do!
Cheers Greg!

Screen changes

Been using this app for years, and mostly it works great. The change to provide a text version if you touch the screen however is very annoying. Even the slightest touch of the screen sends it back from paper style to text style, then you have to tap the arrow at top to go back. Please put a setting that turns this feature that you added on or off so that I can read uninterrupted.
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Crosswords broken

When will you get around to fixing the crosswords. It has suduko covering it and every day I wait for it to be fixed.
There is just no joy in the Herald Sun. Younare professionals, how hard can it be. Disgusted.

Comments

I have noticed in the last few weeks that the comments are repeated / duplicated. Must be a bug in the app. Also it is annoying that the headline is repeated in the first paragraph of a story

Nothing works but the ads

My wife and I have had the digital Herald Sun since it started when it was $5 a month which was great. Now the cost is $32 and the spellcheck and grammar have gone out the window, the comments only work about 5% of the time on the iPad, ads started appearing in between the paragraphs, now if you want to watch a video, you have to watch an annoying ad. I’m sick of stories that at times become daily about Megan & Harry as well as people I’ve never heard of.

We are paying for this app so we DO NOT WANT ADS!!
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What annoys me

When I go to the home section to look what the main stories are I find that mostly the headline stories and the majority of the other stories are all about sports. There is already a sports section for those interested so why not use the home section for current news stories as I would assume it would be.
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New app

Bring back the old format, hate the new, too hard to navigate. Latest update is hopeless, can’t scroll, keeps going backwards. Hate it

Keeps refreshing?

App continues to refresh, returning to the top story.
This can happen at times every few seconds which is very frustrating when you are trying to read through the stories below.
Is it the advertisements?
Getting close to cancelling my subscription, has been happening for months.
Not phone related, no other apps behave this way.
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