Awful App
This is the worst streaming app I have ever seen. The interface is terrible, it doesn’t remember where you were, it doesn’t remember which episode you last watched, and it has no real fast forward function. I was really excited about finding a gay movie app, but this one is absolutely awful. I wish I could get my money back for my two year subscription. Save your money and find some other gay movie app.
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Crashes
This app's current version constantly crashes. I am about to click the episode to watch when the app crashes, making it unusable.
No way to download to iPad
I don’t see any way to download series episodes or movies to a device, my iPad in my case. Want to watch while flying.
Content unavailable
For the past week or maybe longer the app has been saying currently content unavailable.
Fix this mess
This review has nothing to do with the content of the platform. No problem there.
This app itself, however, is horrendous. Every single time I open the app and try to watch something a pop up appears and asks me “love this app?” And every time I click NO it then asks if I want to talk to customer service. Again, my answer is no. What I want is to watch the content I paid for.
As if that wasn’t annoying enough, the app also CONSTANTLY logs you out. Every time I open it, regardless of which device I’m using, and after I answer that annoying aforementioned prompt, I then have to log in all over again before I can watch anything.
It’s ridiculous. It’s annoying. Y’all aren’t the only LGBT streaming service in the game. Maybe I’ll give OUT or Dekkoo my money instead.
This app itself, however, is horrendous. Every single time I open the app and try to watch something a pop up appears and asks me “love this app?” And every time I click NO it then asks if I want to talk to customer service. Again, my answer is no. What I want is to watch the content I paid for.
As if that wasn’t annoying enough, the app also CONSTANTLY logs you out. Every time I open it, regardless of which device I’m using, and after I answer that annoying aforementioned prompt, I then have to log in all over again before I can watch anything.
It’s ridiculous. It’s annoying. Y’all aren’t the only LGBT streaming service in the game. Maybe I’ll give OUT or Dekkoo my money instead.
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Can’t watch anything app won’t connect to my account
Been paying for this app, watched a few episodes of a show. Tried to log in and the app says I’m not a subscriber. I pay $7.99 a month for nothing, I’ve uninstalled and reinstalled this horrible app. I just want to watch the shows and the movies, but can’t cause it doesn’t work so I’ll stop paying and watch something else!
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Clunky interface
The user interface is vastly inferior to every other AppleTV app I have used. The swipe is in the opposite direction from the rest of the operating system. I am unable to turn off captions for some reason. Were I to do it again, I’d have subscribed through Amazon to get a more workable UI
Improve!
Exceptionally annoying app, especially on my Samsung TV. I’ve gotten an error message that I’m exceeding the two-device streaming limit, but I only have the app on my iPad and the TV, and I don’t use them at the same time, so what??? Then if you use the back button, it asks you if you want to exit and when you choose yes, it logs you out of the app and you have to log back in, which is really irritating. If you’re watching a series and stop to watch something else, when you are ready to resume watching, it defaults to the beginning of the series instead of where you left off. Seriously, I’m sorry I paid for an annual subscription, because I probably would have dropped it already due to how user-UNFRIENDLY it is. C’mon, girls, you can do better!
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A horrible app
The content is horrible, mostly foreign language 15 minute short stories. The controls are also unresponsive on my iPad .
I really dislike whatever this is very much.
Don’t waste your money.
I really dislike whatever this is very much.
Don’t waste your money.
Addressing some concerns
I went out on a limb to try something new. At first I was intrigued and a kind of excited when I found out about this streaming service. It would be nice if all of the episodes of the series was available or give notice when the next upcoming episodes will be available. I started a series that has six episodes available, I’m thinking ok this might be a good watch. Approximately three minutes into the first episode it’s ends. Each episode are about twenty minutes or more. I tried to restart them but once it ends the app would go directly to the next episode.
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Would love to use the app
Would love to use the app on my phone but the only part of the screen i can see anything on is the login or log out screen =_= the rest of it is just a blank black screen
New Subscribers
We have not seen a movie or documentary yet that hasn’t moved us. It is so nice to have a service that we can identify with with stories that relate to our lives. Glad you offered free access during June so that we could see what we were missing.
Bring back 10 second fwd and rewind!
The latest update removed the 10 second fast forward and rewind feature. This is a must have for streaming services. Please bring it back ASAP.
Don’t even
Impossible to cancel your subscription with these people. No telephone support. Hideous customer service. I tried to cancel 6 months into the subscription, and I have pages and pages of “we’ll get back to you” emails. Still fighting with my credit card company 3 months after they said they resolved it. I canceled because the programming was marginal at best. Run away from these scammers.
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Horrible App, Terrible Customer Service
The Here TV app has never worked properly on Apple TV for me. Nine times out of 10, the tiles in the app are blank (no pictures associated with them or descriptions) and sometimes not clickable. So when the app opens, you see faceless boxes that won’t open. I have to reboot my Apple TV for the content to come back, but that doesn’t always work.
I tried cancelling my annual subscription having asked for a refund, but it’s been 3 weeks with no resolution in sight. I’ve followed up 3 times with no word from the initial representative who forwarded my email to the billing group. This really saddens me because while there is value in the content, it’s now overshadowed by this negative experience.
So, I’ve paid for an app that works maybe 65% of the time. So, I don’t even bother opening it any longer. For an app called “HERE” TV, they’ve been anything but.
I’m really not a hater, and I rarely write reviews. But, I had to say something! If you’re considering to purchase this app, be forewarned! In fairness, the app does work in a browser environment. I’ve had no issues watching content on my iPad via Safari. But, I purchased the app to watch on my TV. Is that too much to expect from an app called Here TV?
I tried cancelling my annual subscription having asked for a refund, but it’s been 3 weeks with no resolution in sight. I’ve followed up 3 times with no word from the initial representative who forwarded my email to the billing group. This really saddens me because while there is value in the content, it’s now overshadowed by this negative experience.
So, I’ve paid for an app that works maybe 65% of the time. So, I don’t even bother opening it any longer. For an app called “HERE” TV, they’ve been anything but.
I’m really not a hater, and I rarely write reviews. But, I had to say something! If you’re considering to purchase this app, be forewarned! In fairness, the app does work in a browser environment. I’ve had no issues watching content on my iPad via Safari. But, I purchased the app to watch on my TV. Is that too much to expect from an app called Here TV?
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No FF or Rewind
Can’t fast forward or rewind. Enough said. Also content is kind of eh and times when it won’t work at all.
Fraud
This app showed up out of no where in my phone. I deleted it then all of a sudden got hit with a renewal fee. I have never even heard of Here TV. No way to request a refund either. Beware
Won’t sync with Amazon
Doesn’t sync with Amazon so I can’t watch on my iPhone.
Tells me to log-in when I am already
I followed their troubleshooting guidelines but it still didn’t fix the problem
Tells me to log-in when I am already
I followed their troubleshooting guidelines but it still didn’t fix the problem
Buggy with subscription plan
This time closed captioning finally more feature font size. Only things I concern with subscription not work when Apple ID sign in. I try to subscription monthly and pop up error with existing user ID after I cancel and wait serval days. Already process this user is on subscription list on Apple App Store. I sign out this app and restore purchase without problem then I try Sign In with Apple ID said existing other same Apple ID user after subscription. I have Apple TV but I try use for Roku in other room or web browser on computer said need subscription and I paid for that through iOS Here Tv app.
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Imposible to play
I haven’t Ben able to plant anything since the last week. Some is wrong with the app
