HereCRM

• Support requests now accept video — MP4, MOV and WebM up to 50 MB. Clips play right inside the conversation, no download needed. • The Support section is rebuilt for phones: the request list and the conversation open one at a time, with swipe-back. The reply field and send button now fit on screen. • The VPN warning no longer covers the top of the screen or runs under the status bar, and is compact on phones. • A follow-up task can be created during a call without opening the contact card: a template fills in the title, due date and assignee. • Units can be selected one by one and exported to a report. • Fixed analytics column colours, the call button position on cards and stage scrolling while dragging a card.