Worst app
In my account and they are not there. I can’t tell if this is the apps fault or if it Heyday’s issue. Heyday also seems very prone to “mistakes” like this so it may be on their side instead of the app makers
Response from developer
Hello, and thank you for your review. We apologize for any trouble you've been experiencing with the app. We would love to have this functionality in our app, but the vendor we use for sales and gift cards does not support in app gift card management. We are pushing the third party vendor introduce this functionality and will be integrating it into the app as soon as it becomes available. If you have any thoughts or ideas to improve the app, you can email us at anytime at appfeedback@heydayskincare.com. We are always listening. Given the functionality you requested at this time is not possible, if you would consider adjusting your review to what the app currently offers, that would be greatly appreciated! We are always standing by to help. Please reach out anytime for further assistance. Thank you for your time and feedback. - Heyday Team
Used to love this app, now it crashes & wont open
Response from developer
Hello, and thank you for your review. We apologize for any trouble you've been experiencing with the app recently. This was known issue on our side for some users that was resolved in a previous update. If you are still facing any further issues, It would greatly help us further address the issue if you can email appfeedback@heydayskincare.com. If you are no longer facing the issue and would be willing to adjust your review, that would be greatly appreciated! We are always standing by to help. Please reach out anytime for further assistance. Thank you for your time and consideration. -Heyday Team
No longer works/consistently crashes
Can’t open
Response from developer
Hello, and thank you for your review. We apologize for any trouble you've been experiencing with the app in recent days. This is a known issue on our side for some users that we have been actively addressing. While we address the cause of this issue, the best and fastest way to resolve the crashing issue is to delete the app entirely from your device and re-download it from the App Store. At this point, you should be able to sign in and use the app as expected. If you are still facing any further issues, It would greatly help us further address the issue if you can email appfeedback@heydayskincare.com with the email associated with your Heyday app account. If you are no longer facing the issue and would be willing to adjust your review, that would be greatly appreciated! We are always standing by to help. Please reach out anytime for further assistance. Thank you for your time and consideration. -Heyday Team
App crashes
Crashing
App Is Not Good
Response from developer
Hello, and thank you for your review. We sincerely apologize for any inconvenience you experienced with the Heyday app. This was due to a bug into our booking systems appointment time API. The issue was resolved earlier this year and the app should reflect accurate appointment times moving forward. Heyday will never charge you for any mishaps due to technical difficulties. In the future It would greatly help us locate and resolve any issues you are facing by emailing appfeedback@heydayskincare.com with details on your specific issue. Our tech team is standing by at all times to assist. If you are no longer facing issues with the app and would consider adjusting your review, that would be greatly appreciated. Thank you for your time, patience and consideration. - Heyday Team
Great idea, poor little execution.
Response from developer
Hello, and thank you for your review. We're really sorry for the trouble you've experienced with the app so far. It would greatly help us locate and resolve the issue you are facing if you can email appfeedback@heydayskincare.com with the email associated with your Heyday app account. We will be sure to get this resolved for you as soon as possible. Thank you!
A few snags but Heyday support was awesome
Response from developer
Hello, and thank you for your review. We sincerely apologize for any inconvenience you experienced with the Heyday app. It would greatly help us locate and resolve the issue you are facing if you can email appfeedback@heydayskincare.com with the email associated with your Heyday app account. Your time, feedback any additional information you can provide is greatly appreciated. We will be sure to get this resolved for you as soon as possible. Thank you!
