Private but needs more functionality
In HeyPolo, the blue location indicator on iPhones stays lit for a good amount of time. Young family members found this concerning and too invasive. They know their location is being used all the time but they don’t want to be reminded of it so much. The location indicator stayed on so much that it became meaningless to them as they could not tell if something else nefarious was tracking them. The deal breaker issue with HeyPolo is that each member has to open it every day (?) or so (?) to remain active. Even with the two recommended location settings turned on, those family members that did not open the app would just stall and never show an updated location. Not useful for us at all! The whole idea is to know family member locations without them having to check in or remember to open an app. So that’s a huge issue for us.
The good news is that HeyPolo, does NOT waste space and effort providing silly unnecessary comments you can send each other. They don’t have ads. They do not report on driving info (nor sell it presumably). They don’t deem a drive as safe or unsafe. (That also means they don’t erroneously detect a passenger’s phone use as a dangerous drive like Life360 regularly does.)
HeyPolo claims that they don’t sell your data. The developers are responsive and rolling out fixes. I am hopeful about HeyPolo but just need improvements to make it more useful for families.
Response from developer
Hi there, thanks for sharing your feedback! We'd like to clarify a few points you've made. HeyPolo supports more than 4 place alerts person. Instead of showing battery level, the app sends low battery alerts that inform other people when the battery level drops to around 20%. As for the blue location indicator - we're working on reducing when it is shown. We would gladly investigate the issues you had with location tracking while the app was working in the background and hear your thoughts on how to improve HeyPolo in general. Could you contact us directly at max@heypolo.com? We would really appreciate that.
Private but needs more functionality
The good news is that HeyPolo, does NOT waste space and effort providing silly comments you can send each other. They don’t have ads. They don’t deem a drive safe or unsafe. (That also means they don’t erroneously detect a passenger’s phone use as a dangerous drive like Life360 does.) They claim that they don’t sell your data. I am hopeful about HeyPolo but just need some more functionality to make it more useful for families.
Response from developer
Hi there, thanks for sharing your feedback! We'd like to clarify a few points you've made. HeyPolo supports more than 4 place alerts person. Instead of showing battery level, the app sends low battery alerts that inform other people when the battery level drops to around 20%. As for the blue location indicator - we're working on reducing when it is shown. We would gladly investigate the issues you had with location tracking while the app was working in the background and hear your thoughts on how to improve HeyPolo in general. Could you contact us directly at max@heypolo.com? We would really appreciate that.
Please add exceptions like on android!
Response from developer
Hey, thanks for the feedback - we agree Exceptions is a great feature, and we’ll gladly share your request with the team for review. In the meantime, if you have any questions or other requests, let us know anytime at support@heypolo.com.
Not free
Response from developer
Hey there! HeyPolo does offer free trials that you can sign up for after choosing a plan. These are meant to let you try the service before subscribing: • 3-day free trial on the monthly plan • 7-day free trial on the annual plan Also, one subscription covers your whole group, so family or friends can join at no extra cost. If someone you know already has a plan, you can join their group for free. If you need help, please reach out to support@heypolo.com.
