Love the game , but loading issues are annoying
I really love playing this game , but the constant updates and loading bugs are super frustrating . Even with a strong internet connection, the game gets stuck at 1% on the loading screen. Please fix this issue!
Won’t even load
I’ve deleted and downloaded this game like 5 times and it won’t load past 1% I even tried connected to wifi and it still won’t load
Bom, porém ruim também
Faz anos que jogo porém fiquei bastante tempo sem jogar e quando fui voltar perdi todo o progresso, já tinha quase reformado o hotel inteiro fora o dinheiro que gastei e os níveis difíceis que passei, tive que voltar tudo do início e agora conforme você vai jogando ao clicar no item na parte do jogo da memória você clica em cima do objeto e simplesmente ele não seleciona e o tempo acaba, parece que o jogo fica forçando você a ver vídeos pra poder jogar, está horrível melhorem isso.
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Response from developer
Olá! Muito obrigado pelo seu feedback detalhado. Se você tiver qualquer problema com o jogo, entre em contato conosco através do formulário de suporte nas configurações do jogo. Faremos o possível para ajudá-lo!
I love this game!
Best game on my phone! J’y joue tous les jours et ce plusieurs fois par jour, un des seuls jeux qui ne demande pas trop d’énergie pour un niveau et qui n’est pas un genre de candy crush, mais un cherche et trouve! Le jeux donne assez souvent de l’énergie illimité pendant 2h ce qui te permet d’accumuler pleins d’étoiles et très rapidement. Les niveaux sont juste assez difficiles, mais pas trop je suis au niveau 400 et j’adore toujours autant ce jeux. Le seul problème sont les bugs. Certe c’est un vieux jeux mais svp corriger les bugs, par moment je ne peux pas terminer des niveaux à causes de stupides bugs. Je recommande FORTEMENT, pour ceux qui aime les jeux de rénovation/cherche et trouve et qui sont tannée de devoir attendre pour de l’énergie!
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How Long
First of all, it’s been a couple of years now since I’ve been able to build a hotel because it says we are working hard to get back to the game or whatever. Now for several months, the game is just broken. When it gets to where you might be able to play, it doesn’t work, it freezes up. It’s been like this for months. I’ve been trying to be really patient, but I think a couple of years is way more than being patient. Get rid of the game or fix it. That’s the bottom line.
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오류확인해주세요
옛날에 재밌게 했던 게임이라 다시 해보려고 깔았는데 한국어 번역이 이상하게 되서 알아볼 수가 없네요 껏다 다시 들어가면 영어로 다시 바뀌어있고 ㅠㅠ
Response from developer
안녕하세요. 피드백 주셔서 감사합니다. 게임 이용 중 문제가 발생하면 게임 내 지원 버튼이나 support.hiddenhotel@whaleapp.com으로 언제든지 문의해 주세요. 더 나은 게임 경험을 제공해 드리기 위해 최선을 다하겠습니다.
Isobel Peel-Booth
Once passing the standard levels to show you how it works it stops responding when your selecting items to complete the level so therefor you either have to start the level again or us advantaged that we’re not required at that time.
Erro
Não consigo mais logar com o Facebook e perdi todo o meu progresso, eu conecto e aparece o erro “o token do Facebook é inválido”. Pessimo
Response from developer
Olá! Agradecemos seu feedback. Se precisar de ajuda com seu progresso, entre em contato conosco através do formulário de suporte nas configurações do jogo. Aguardamos seu contato.
希望可以改进
很好玩的游戏断断续续玩了好几年，但是最近一两年不知道为什么进不去，闪退出来了，希望开发者可以解决这个问题，设备型号为ipad9
Не работает
Почему то не запускается игра! Просто на 1% и все… и дальше не грузит
won’t open
i want to play the game but it won’t load it just keeps saying check internet when everything’s working is working but the game!
Game doesn’t load
When I open the game to play it and it stays at 1% and claims that I have no Internet when I do on three bars full. Please fix this cause I want to play the game
Good Game
How Can I Open Grandfa’s House ?
Get it together!
I really enjoy this game and I am even willing to occasionally spend money in it to play, but the crashing is ridiculous. C”mon! Every time one of the “in game deals” pops up as you’re in the middle of completing a task, the game freezes. It happens so much that it’s annoying enough to make me stop playing. The amount of times those deals pop up is ridiculous on its own, but could you at least stop them during tasks, so the game doesn’t freeze!?! 🙄😩
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The game keeps freezing
I love this game but every time I try to complete a task it freezes and won’t let me do anything
Task available ?
ตอนนี้มี coins แต่ลงtaskไม่ได้ info บอกcoming soon work hard !! What?? คือเล่นเก็บคอยน์มาตั้งนาน taskคุณหมดหรอ
อัพเดทใหม่ข้อมูลเก่าหายหมด
อัพเดทใหม่ ข้อมูลที่เคยเเล่นมาหายหมดเลย ต้องกลับมาเริ่มใหม่ตั้งแต่ด่านแรก เสียดายมาก
cannot connect to the server
it cannot connect to the server, i have re-downloaded it and tried to connect using wifi & data but it still failed?? what should i do?
Game doesn’t load
I can’t get past 1% and it says it can’t connect to the server. Same issue as others. I am not emailing support. You are already aware the issue exists
Play this if you like to be frustrated.
Glitchy. You tap the screen and it doesn’t register. There is better out there. Play this if you like to be frustrated.
