HIFICU MyMobile User Reviews

HIFICU MyMobile
HIFICU MyMobile
Hawaiian Telephone Company Employees Federal Credit Union

What users say

Top reviews

My C.U.

The STAFF here are the BEST ever Thank you for everything

Horrible

This app and website are trash. Use a different bank/credit union if you want to have consistent access to electronic banking.

Seems fine to me!

Not sure why a lot of negative reviews. I’m not super tech savvy but I never had issues with the app. So far it works for me. Now if the CU adds Zelle or any p2p option, I’d say perfect!

HIFICU MyMobile

I was hesitant to change thought it would be inconvenience but I’m loving it so far. Thanks again

lame

same as others, stuck a loop of login, enter phone number, back to login, enter phone number, endlessly. this bank acquired my previous bank, my previous bank had an app that worked.

Outdated—yes, however still functioning.

Much like many reviews as of late—I was not able to login until I called their Online Banking team and was assisted over the phone. Somehow my contact phone number was not inputted correctly so the specialist assisted me with this and had my access restored. Overall—the app is decent and gets the job done.
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I would love the app to work

It used to work, but now I cannot access account information. Once I click continue after entering my phone number, it leads me back to the login page.

Useless

Can’t even log in. I enter the username and password then it takes me to a screen having me enter my daytime phone number. After entering and saving that, it goes right back to the login screen. This just repeats.

App’s improvements

No other transfer on this account, i want to transfer money to pay my loan thru banks apps but i cant

NEED TO UPDATE

Been having this problem since last year. When you login, you have to enter your phone number for security purposes then it takes you right back to the login screen.

Nothing but headaches

Did all the steps to sign up and I STILL can’t login, even after requesting my for my phone number (I’m which I did multiple times) nothing happened.

Get hipper

LikeUp-to-date with the times, Man this thing looks like it’s from the 90s and acts like it to

Why

Every time I try to log in, it says to add my phone number for security purposes. I add it, and then it sends me right back to the log in screen…

Awful

Every time I try to login it brings me back to the login again

Disappointed

Love the bank and it’s employees. But this app has been a constant pain in the butt. Ready to change banks if this isn’t fixed.

Facial log in

The app never allows for facial log in. Constantly have to uninstall and in stall and having to enter credentials

Partial rubbish

App worked fine for like 2 years and then out of no where it hits me with “we don’t have your info anymore” and I can’t log in, a couple phone calls later and I learn all my info for the app was LOST. Sick one guys. I know it’s hard for small banks to have good apps but losing all of my info and not letting me log in? tight. Also app goes down all the time at night even on weekends so if you’re out at night just came outta the club at like 2am wanna check your balance? Hah negs brah.
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Love the App

Awesome features and totally convenient!

So disappointing!

It worked fine for a couple of days the started asking me to confirm my identity. After providing security question answer it says system error please try again. I tried two more times with no success. Tried to access it online through my browser and as soon I put in my account number, a message pops up and says I've been locked out of my account. So disappointed in this experience!
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Not working at all

Keeps asking me random security questions I've never answered over and over no matter how many I answer