HIFICU MyMobile User Reviews
Customer Experience
~ Based on 26 written reviews from the US App Store.
What users say
Summarized from real user reviews of HIFICU MyMobile. Based on 1.2K reviews and a 4.8/5 average, it highlights the 3 positives and 3 negatives reviewers mention most about this Finance app.
Positive things
- 👍Excellent staff
- 👍Convenient features
- 👍Easy to use
Negative things
- 🐛Inconsistent login process
- 🐛Unreliable app functionality
- 🐛Outdated user interface
Is HIFICU MyMobile Safe?
HIFICU MyMobile appears safe based on user ratings. AppsHunter Safety Score for HIFICU MyMobile is 96/100.
This assessment is based on 1,233 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 1,233 App Store ratings for HIFICU MyMobile.
Is HIFICU MyMobile Legit?
HIFICU MyMobile appears to be a legitimate app. AppsHunter Legitimacy Score for HIFICU MyMobile is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
The STAFF here are the BEST ever Thank you for everything
This app and website are trash. Use a different bank/credit union if you want to have consistent access to electronic banking.
Not sure why a lot of negative reviews. I’m not super tech savvy but I never had issues with the app. So far it works for me. Now if the CU adds Zelle or any p2p option, I’d say perfect!
I was hesitant to change thought it would be inconvenience but I’m loving it so far. Thanks again
same as others, stuck a loop of login, enter phone number, back to login, enter phone number, endlessly. this bank acquired my previous bank, my previous bank had an app that worked.
Much like many reviews as of late—I was not able to login until I called their Online Banking team and was assisted over the phone. Somehow my contact phone number was not inputted correctly so the specialist assisted me with this and had my access restored. Overall—the app is decent and gets the job done.
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It used to work, but now I cannot access account information. Once I click continue after entering my phone number, it leads me back to the login page.
Can’t even log in. I enter the username and password then it takes me to a screen having me enter my daytime phone number. After entering and saving that, it goes right back to the login screen. This just repeats.
No other transfer on this account, i want to transfer money to pay my loan thru banks apps but i cant
Been having this problem since last year. When you login, you have to enter your phone number for security purposes then it takes you right back to the login screen.
Did all the steps to sign up and I STILL can’t login, even after requesting my for my phone number (I’m which I did multiple times) nothing happened.
LikeUp-to-date with the times, Man this thing looks like it’s from the 90s and acts like it to
Every time I try to log in, it says to add my phone number for security purposes. I add it, and then it sends me right back to the log in screen…
Every time I try to login it brings me back to the login again
Love the bank and it’s employees. But this app has been a constant pain in the butt. Ready to change banks if this isn’t fixed.
The app never allows for facial log in. Constantly have to uninstall and in stall and having to enter credentials
App worked fine for like 2 years and then out of no where it hits me with “we don’t have your info anymore” and I can’t log in, a couple phone calls later and I learn all my info for the app was LOST. Sick one guys. I know it’s hard for small banks to have good apps but losing all of my info and not letting me log in? tight. Also app goes down all the time at night even on weekends so if you’re out at night just came outta the club at like 2am wanna check your balance? Hah negs brah.
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Awesome features and totally convenient!
It worked fine for a couple of days the started asking me to confirm my identity. After providing security question answer it says system error please try again. I tried two more times with no success. Tried to access it online through my browser and as soon I put in my account number, a message pops up and says I've been locked out of my account. So disappointed in this experience!
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Keeps asking me random security questions I've never answered over and over no matter how many I answer
