Archived App (Last seen on 11 Feb 2026)
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
Hilfedesk is a cloud based customer support software that helps startups, small and medium sized businesses offer excellent customer support without subscribing to expensive cloud based software.
It's convenient to use, can be an effective replacement to expensive helpdesk softwares.
Key features:
- Email based support
- Multiple support channels
- Get a quick overview of the helpdesk and quickly access new tickets, open tickets on a single screen.
- Log time spent on a ticket.
- Delete unwanted tickets block spam emails.
- Manage support by setting priorities, assigning the right agents and changing ticket statuses.
- Create ticket and comments through emails.
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What's New in Hilfedesk
1.3
November 26, 2019
-Bugs Fixed
