HiLucy
AI Hotel Concierge
About
This AI-powered hotel concierge streamlines your stay, offering 24/7 assistance for everything from check-in to service requests. Discover local attractions and communicate in your preferred language for a truly effortless experience.
What's New in HiLucy
1.0.2
September 25, 2026
HiLucy has a new icon, the same L you see on hilucy.com. The app also opens on a HiLucy launch screen now, in place of the old placeholder.
Developer apps
FAQ
What can HiLucy do for my hotel stay?
HiLucy acts as your AI hotel concierge, assisting with digital check-in, ordering room service, requesting housekeeping, booking excursions, and discovering local attractions. It connects you to hotel staff to fulfill your needs.
How does HiLucy handle service requests?
You can simply message Lucy with your request, such as ordering room service, asking for extra towels, or arranging transportation. Lucy then coordinates with hotel staff to fulfill your needs.
Does HiLucy support multiple languages?
Yes, HiLucy offers multi-language support, allowing you to communicate in your preferred language. Lucy understands and responds fluently to ensure a seamless experience.
Can I use HiLucy to find things to do locally?
Yes, HiLucy provides recommendations for nearby restaurants, attractions, and activities. This feature helps you discover the best of your destination based on your hotel's suggestions.
How does HiLucy connect with hotel staff?
HiLucy acts as an intelligent AI layer that understands your needs and communicates them to the hotel staff. This ensures that your requests are efficiently processed and fulfilled.
Is HiLucy available at all hotels?
HiLucy is available at participating hotels and vacation rentals. You should check with your accommodation provider to confirm if they offer HiLucy services.
Does HiLucy have ads?
Yes, HiLucy contains advertisements. As a free service, advertisements help support its continued development and availability.
What devices does HiLucy support?
HiLucy is available on iPhone and iPad devices. It is designed to provide a convenient experience across Apple's mobile platforms.
